Eyerusalem Tadeg
Addis,AA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Manager
chef jhonson
Addis Ababa, AA
10.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Makeup and Cosmotics Shop Manager
Myself
Addis Ababa, AA
10.2021 - 09.2023
- Developed and implemented procedures for the efficient operation of the shop.
- Conducted regular stock takes to ensure accurate inventory records.
- Maintained high standards of customer service throughout the store.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
Head Hostess
saladicous
UAE, Dubai
10.2017 - 02.2020
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Actively sought feedback from customers about their experiences in order to improve operations.
- Resolved conflicts between customers in an efficient and professional manner.
- Managed financial transactions including payments, refunds, discounts.
- Developed creative strategies to increase customer loyalty through rewards programs.
- Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
Education
Associate of Arts -
IMS Makeup School
Addis Ababa Ethiopia07-2024
High School Diploma -
Holy Trinity Cathedral School
Addis Ababa Ethiopia 01-2012
Skills
strategic thinker
- Process improvement initiatives
- Team building
- Research skills
- Communications management
- Marketing campaign strategy
- Sales expertise
- Market research expertise
- Business negotiations
- Marketing automation
- Digital advertising
Languages
English
Full Professional
amharic
Native/ Bilingual
Arabic
Elementary
Timeline
Manager
chef jhonson
10.2024 - Current
Makeup and Cosmotics Shop Manager
Myself
10.2021 - 09.2023
Head Hostess
saladicous
10.2017 - 02.2020
Associate of Arts -
IMS Makeup School
High School Diploma -
Holy Trinity Cathedral School
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