Eylen Rodriguez
Summary
Results-driven dental hygienist with extensive experience in providing compassionate patient care and promoting oral health. Skilled in performing thorough assessments, developing personalized treatment plans, and educating patients on preventative dental care practices. Adept at collaborating with multidisciplinary teams to achieve optimal patient outcomes. Passionate about continual learning and staying abreast of the latest advancements in dental hygiene techniques and technologies. Dedicated to enhancing the overall patient experience and contributing to the success of the dental practice.
Overview
9
9
years of professional experience
Work History
Customer Service
Aetna
08.2021 - 08.2022
- Assisted individuals in maximizing their Medicare benefits, provided guidance on optimizing insurance utilization, and consistently earned recognition as the monthly employee of the month for dedication and hard work.
Customer Service/Cashier
Kay Jewelers
08.2013 - 07.2021
- Responding quickly and resourcefully to customer requests or concerns
- Using suggestive selling techniques to increase sales
- Giving information to customers about products
- Operating the till
- Up selling and making recommendations to customers
- Serving multiple customers in a short period of time
- Carrying out re-merchandising, display, price markdowns duties
- Accurately completing cash register transactions
- Receiving store deliveries
- Representing the store in a professional and positive manner
- Creating and maintaining long-term relationships with regular customers
- Assisting in all store administrative tasks
- Taking care of the customers’ needs while following company procedures.
Education
Associate of Science on DH -
Miami Dade College
Miami, FL04.2024
Accounting and Business Administration -
Polytechnic University ISP America Latina
Havana, Cuba07.2009
Skills
- Records Management
- Cash Handling
- Met Deadlines
- Sales History
- Bilingual: Fluent in English/Spanish
- Medical terminology knowledge
- Patterson Eaglesoft
- Oral Cancer Screening
- Certified in CPR
- Dental X-Rays
- Dental cleanings and SRP
- Local Anesthetic
Employment Objective
I am seeking a position in a general office where I can utilize my organizational skills and attention to detail to contribute to the overall efficiency and success of the team. I am adaptable and eager to learn, making me well-suited for a dynamic work environment.
Military Experience
none
Computer Technical Skills
- MS Word
- MS PowerPoint
- MOGO
- SoftDent
- MS Excel
- Quickbooks
- Eaglesoft
- Dentrix
Personal Characteristics
- Works well with others
- Honest
- Enthusiastic
- Dependable
- Independent thinker
- Friendly
References
- Anabel Leyva, 305-951-8859
- Ilein Arteaga, 786-357-3072
- Romy Verrier, 786-656-7337
Timeline
Customer Service
Aetna
08.2021 - 08.2022
Customer Service/Cashier
Kay Jewelers
08.2013 - 07.2021
Associate of Science on DH -
Miami Dade College
Accounting and Business Administration -
Polytechnic University ISP America Latina
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