Corin Fonseca Gonzalez
Decatur
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
Dry Clean Super Center
Decatur
07.2022 - 08.2024
- Greeted clients and provided excellent customer service.
- Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
- Provided superior customer service to all shoppers.
- Greeted guests and provided customer service support.
- Developed and implemented customer service policies to ensure quality customer service.
- Provided excellent customer service during deliveries.
- Prepared reports on customer service satisfaction surveys.
- Greeted customers and provided friendly customer service.
- Greeted patients and provided friendly customer service.
- Provided exceptional customer service at all times.
- Created customer service model used at multiple locations, resulting in increase in customer service ratings.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Provided customer service assistance when needed.
- Maintained high levels of customer service satisfaction.
Caregiver
Right At Home
Rhome
08.2023 - 01.2024
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Consulted with client care team to continually update care plans.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Recorded client status progress and challenges in logbooks and reports.
- Improved patient outlook and daily living through compassionate care.
- Accompanied clients to social events such as movies or plays.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Assisted with meal planning to meet nutritional plans.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Administered prescribed medications on a timely basis following care plan instructions.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Organized oral medications for clients following dosage and schedule requirements.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Supported bathing, dressing and personal care needs.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Followed care plan and directions to administer medications.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
Clinical Experience
Medical City Decatur
Decatur
01.2022 - 04.2023
- Supervised student nurses while they gain clinical experience in the hospital setting.
- Observed medical procedures in multiple departments to gain clinical experience.
- Attended regular team meetings to discuss patient cases and provide feedback from clinical experience.
- Engaged in clinical rotations across various departments to gain diverse experience.
- Observed physicians during clinical rounds for hands-on experience with patients.
Education
Certification -
Decatur High School CTE Program
Decatur, Texas05.2027
Certification -
Decatur High School CCMA Program
Decatur, Texas05.2027
Certification -
Decatur High School CPR Certificate
Decatur, Texas05.2026
Cosmetology License -
Wise County Weatherford College
Bridgeport, Texas05.2025
Diploma -
Decatur High School
Decatur, Texas05.2023
Skills
- Bilingual
- Quick Learner
- Relationship Building
- Emotional Awareness
- Critical thinking
- Problem solving
- Customer service
- Client assessment
- Training new staff
- Patient care
- Record keeping
- Compassionate communication
- Customer service understanding
- Customer service and support
- Team collaboration
- Medical documentation
- Care plan development
- Client communication
- Emotional support
- Time management
- Care planning
- Meal preparation
- Physical strength
- First aid and CPR
- Observational skills
- Assisting with mobility
- Adaptable and flexible
- Hygiene maintenance
- Confidentiality and privacy
- Professional boundaries
- Emotional resilience
- Transportation assistance
- Housekeeping
- Reliability and punctuality
- Problem-solving
- Incident reporting
- Records maintenance
- HIPAA compliance
- Records management
- Verbal and written communication
- Lifting and transferring
- Active listening
- Stress management
- Relationship building
- Respectful and compassionate
- Elderly care
- State regulations
- Cosmetology techniques
- Computer skills
- Calm under pressure
- Multitasking
- Problem resolution
- Fluent in English, Spanish
- Organization and time management
- PPE compliance
- Verbal communication
- Medical terminology
- CPR
- Appointment setting
- Vital sign monitors
- Client management
- Team building
- Sales techniques
- Effective communication
- Sanitation practices
- Sanitize tools
- Self motivation
- Cash handling
- Social skills
- Cross-selling services
- Attention to detail
- Payment processing
- Product knowledge
- Beauty tool sanitization
- Interpersonal skills
- Customer buying trends
- Client consultation
Languages
- English
- Spanish
Affiliations
- Cooking
- Baking
- Cleaning
- Shopping
- Hiking
- Traveling
- Reading
- Learning
- Improving skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Korean
Elementary
Certification
- Decatur High School, Decatur Texas — Diploma August 2019 - May 2023
- Decatur High School CPR Certificate, Decatur Texas — Certification - August 2022 - May 2026
- Wise County Weatherford College, Bridgeport Texas — Cosmetology License - August 2021 - May 2025
- Decatur High School CTE Program, Decatur Texas — Certification - August 2019 - May 2027
- Decatur High School CCMA Program, Decatur Texas — Certification - August 2022 - May 2027
References
References available upon request.
Timeline
Caregiver
Right At Home
08.2023 - 01.2024
Customer Service
Dry Clean Super Center
07.2022 - 08.2024
Clinical Experience
Medical City Decatur
01.2022 - 04.2023
- Decatur High School, Decatur Texas — Diploma August 2019 - May 2023
- Decatur High School CPR Certificate, Decatur Texas — Certification - August 2022 - May 2026
- Wise County Weatherford College, Bridgeport Texas — Cosmetology License - August 2021 - May 2025
- Decatur High School CTE Program, Decatur Texas — Certification - August 2019 - May 2027
- Decatur High School CCMA Program, Decatur Texas — Certification - August 2022 - May 2027
Certification -
Decatur High School CTE Program
Certification -
Decatur High School CCMA Program
Certification -
Decatur High School CPR Certificate
Cosmetology License -
Wise County Weatherford College
Diploma -
Decatur High School
Similar Profiles
Tony ParkTony Park
General Manager at Dry Clean Super CenterGeneral Manager at Dry Clean Super Center
Marcela ChavezMarcela Chavez
Registered Nurse at St. David’s North Austin Medical Center (NAMC)Registered Nurse at St. David’s North Austin Medical Center (NAMC)
Caleb RogersCaleb Rogers
Dry Cleaner Customer Service Representative at Dry Cleaning Super CenterDry Cleaner Customer Service Representative at Dry Cleaning Super Center
Stephanie SandovalStephanie Sandoval
Team Member at Tractor Supply CompanyTeam Member at Tractor Supply Company
Maggie FradyMaggie Frady
Owner and Merchandiser at Thrifting Nifty - Etsy StoreOwner and Merchandiser at Thrifting Nifty - Etsy Store