Driven Systems Administrator with 7 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Masters-level qualification managing LAN and WAN networks. Skilled at troubleshooting, communication and collaboration. Resoundingly respected in development of intrusion detection systems. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
5
5
Certificates
Work History
Computer Systems Administrator
Four Winds Network Services
Sarasota, FL
08.2016 - 02.2023
Identified copious staff skills advancement opportunities across all company departments.
Deployed antivirus and security solutions throughout entire system network.
Conducted comprehensive system audits on regular basis.
Comprehensively maintained stability of essential data backups on nightly basis.
Arranged staff-development programs such as training and workshops for staff at every level.
Oversaw implementation and application of SaaS tools across entire company system.
Developed exhaustive data reports and analysis to upper-management.
Refined existent IT policy and guidelines company-wide, resulting in 70% fewer incident reports.
Managed development of system protocols to deliver complete and persistent data set.
Administered quality customer service to in-house staff and satisfied concerns.
Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
Orchestrated integration and communication of software upgrades.
Tested software remotely and onsite for server sets to maintain operational readiness.
Mentored employees and offered constructive feedback for performance improvement.
Integrated and updated software products to boost system compatibility.
Performed software installations and upgrades to UNIX or Windows operating systems.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Implemented internet and intranet applications on multiple platforms.
Attended meetings to deliver status reports to key stakeholders.
Configured and tested Windows Server operating systems with roles features.
Spearheaded inventory control measures to replenish and maintain IT equipment.
Education
Bachelor of Science - Computer And Information Sciences
University of South Florida
Tampa, FL
08.2010 - 05.2015
Skills
Program installations
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Certification
Microsoft Technology Associate: Windows Server Administration Fundamentals
Timeline
Computer Systems Administrator
Four Winds Network Services
08.2016 - 02.2023
Microsoft Technology Associate: Windows Server Administration Fundamentals
04-2015
MTA: Security Fundamentals
04-2015
MTA: Networking Fundamentals
11-2013
Microsoft Technology Associate: Windows Operating System Fundamentals
11-2013
Microsoft Certified Professional
11-2013
Bachelor of Science - Computer And Information Sciences
University of South Florida
08.2010 - 05.2015
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