Luke Sears
Katy,TX
Summary
IT professional specializing in network and security communications, certified in SEC+. Over 12 years of direct experience ranging from AV tech, to support level roles, enterprise experience, along with military security engineer. Active SCI clearance, Army basic and advance leadership school certified. Leadership IT DOD Support| C4I Quality assurance Customer service Risk Management Computer Repair | support Data Input | Analysis Policy Implementation Personnel Management
Overview
16
16
years of professional experience
Work History
Computer Systems Security Administrator
Oshkosh Defense
01.2021 - Current
- Performed windows upgrade and patching of windows, 7, 10
- Administered duties ensuring encryption of secured government hardware were up to par per, regulation DOD 8570 IAT Level II
- Set up and maintain user accounts in various workstations supporting different OS
- Build and configured numerous robust networks rack stations to support heavy mobility and uses to push out software to several workstations at a time
- Diagnosed and troubleshoot communication devices and computer systems on-board of military vehicle ensuring maximum bandwidth and security for overseas operations.
AV/VTC Technician
Anistar Technologies
01.2020 - 01.2021
- Removed old AV/VTC equipment and installed up to date equipment
- Install CAT5, CAT6, Fiber cabling
- Collaborated with the team to identify and implement technical solutions for new projects
- Troubleshoot AV/VTC equipment in system racks and on the field
US Army Reserve
01.2009 - 01.2021
- Information Technology and Communications Spec
- Provided technical assistance and training on local area network topology and computer systems
- Created virtual training environments to help increase soldier’s skills in maintaining and troubleshooting network operations
- Supervised installations, operations, and maintenance on manual and automated communications equipment for multiple computer networks
- Diagnosed automation equipment and systems to the degree required for isolation of malfunctions in specific hardware or software.
AV/VTC Technician Level
GridIron IT Offutt
01.2019 - 01.2020
- Install professional AV/VTC equipment in designated rooms using fiber or copper connections and terminations
- Perform diagnostics on AV/VTC equipment and provide solutions in system racks and on
- The field
Aerospace Network Technician
US Army Qatar
01.2018 - 01.2019
- Direct support to Air defense artillery providing IT network and security during campaign Operation Enduring Freedom
- IT manager of a foreign army base performed duties at the enterprise level dealing from support to troubleshooting networks servers
- Performed maintenance software updates on 2 TROPO and SMART-T in Qatar mission
- Successfully installed multiplexing equipment and communication devices
- Provided SIPRNet, NIPRNeT, DSN, VoIP, AV, and Video Teleconferencing support for globally deployed personnel
- Preventative Maintenance, Checks and Service (PMCS), and systematic maintenance on Communications Security (COMSEC) devices
- Analyzed, researched, developed, and recommended technical resources for registered end users of the system.
Communications Lead Test Technician
Oshkosh Defense
01.2016 - 01.2018
- Interpreted Bill of Materials, 2-dimensional prints, electrical schematics, electrical interconnect diagrams, and physical floor plan documents to assemble communications equipment into JLTV vehicle
- Operated tests on C4ISR equipment according to test procedures
- Performed in troubleshooting and identifying root causes for electrical and communication issues with harness, cables, software, and assemblies
- Diagnosed test failures and suggested fix to engineering groups
- Conducted final inspection and sign off before customer acceptance.
Technical Consultant
Sprint
01.2010 - 01.2016
- Diagnosed and repaired all Sprint customers devices
- Maintained all internal IT systems performing software and hardware repairs as needed
- Performed full store inventory counts weekly to ensure device availability
- Up sold and sold new devices and plans for existing customers and new customers.
Senior IT Lead
US Army Kuwait
01.2014 - 01.2015
- Supported Campaign Operation Enduring Freedom managing a team who supported entire base to over one hundred computer systems and other devices in Kuwait
- Provided help desk support and maintenance to brigade’s computer systems and devices
- Administered upgrades to the network and system software
- Maintained Microsoft SharePoint site for unit
- Performed signal support functions including installing, operating, and maintaining selected electronic devices, including versions of the Blue Force Tracker (BFT), designated radios and data distribution systems.
Installation Technician
North Texas Integration
01.2008 - 01.2010
- Performed installation of business and home audio, video, and network
- Diagnosed network, audio, and video issues during and after installation
- Worked with and installed Control 4 systems.
Education
2013
undefined
2009
Highschool diploma - undefined
2008
B.S. Maj - Computer Science
2008
Skills
- Hardware knowledge
- System upgrades
- Technical Analysis
- Program installations
- Software diagnosis
- Desktop support
- Support Ticket System Management
- Account management
- Repair skills
- Flexible and Adaptable
- Extron proficiency
Accomplishments
- CompTIA SEC+ ,2021|
- OS and Software |Linux, UNIX| |Windows, XP, 7, 8, 10| |Remedy, Enterprise| |VM Ubuntu, VM Windows Server 2018|
- Specialized Systems Knowledge
- AV, AMX, CRESTON, EXTRON
- CSS VSAT 1.2M Satellite
- AN/TSC-198A SNAP Terminal
- Fortress ES520 CAISI bridge module
- FBCB2 System: (JCR) (JBC-P)
- MTS+ (RFID) Interrogator
- AN/PRC-152, VRC-110, 92, 105 RT 1523 radio systems
Timeline
Computer Systems Security Administrator
Oshkosh Defense
01.2021 - Current
AV/VTC Technician
Anistar Technologies
01.2020 - 01.2021
AV/VTC Technician Level
GridIron IT Offutt
01.2019 - 01.2020
Aerospace Network Technician
US Army Qatar
01.2018 - 01.2019
Communications Lead Test Technician
Oshkosh Defense
01.2016 - 01.2018
Senior IT Lead
US Army Kuwait
01.2014 - 01.2015
Technical Consultant
Sprint
01.2010 - 01.2016
US Army Reserve
01.2009 - 01.2021
Installation Technician
North Texas Integration
01.2008 - 01.2010
undefined
Highschool diploma - undefined
B.S. Maj - Computer Science
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