Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ezekiel Davis

McDonough,Georgia

Summary

Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers.

Customer-focused professional with a background in front desk guest service operations. Have solid experience in handling customer inquiries, resolving complaints, and managing reservations to ensure smooth hotel operations. Strong interpersonal skills paired with proficiency in multitasking and prioritizing tasks under high-pressure situations.

Overview

2
2
years of professional experience

Work History

Kitchen Hand

Guthrie's Chicken Fingers
McDonough, Georgia
06.2024 - 08.2024
  • Cleaned dishes, pots, pans and utensils.
  • Maintained a neat work station throughout shift hours.
  • Followed all health code guidelines when handling food items.
  • Followed recipes accurately while adhering to portion control standards.
  • Restocked condiments on tables throughout restaurant dining room.
  • Inspected kitchen equipment for proper functioning before use.
  • Operated dishwashers to sanitize dishes and silverware.
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Guest Service Agent

The Gateway Center
Atlanta, Georgia
06.2022 - 07.2024
  • Supervised the guest staying in the shelter.
  • Registered guests into the computer system accurately and efficiently.
  • Maintained an up-to-date knowledge of all Shelter services, amenities, promotions, packages, and special events.
  • Ensured that guest rooms were clean, tidy and supplied with necessary items prior to arrival of new guests.
  • Participated in training seminars related to hospitality industry trends.
  • Made sure that all safety regulations were followed at all times.
  • Responded to telephone calls from guests promptly and courteously.

Guest Services Cashier

Target
Fayetteville, Georgia
06.2022 - 07.2023
  • Performed daily opening and closing duties as assigned by management.
  • Resolved customer complaints in a timely manner.
  • Assisted customers with product selection and answered questions about products, prices, availability, product uses, and credit terms.
  • Maintained up-to-date knowledge of store policies regarding payment, returns, and exchanges.
  • Verified age for customers purchasing age-restricted items such as alcohol or cigarettes.
  • Processed customer transactions accurately and efficiently.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change available throughout shift.
  • Stocked shelves with new merchandise as required.
  • Collected payments and provided accurate change.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Encouraged teamwork, collaboration and positive attitude among team members.

Education

Bachelor of Science - Music Production And Recording Arts

Elon University
Elon, NC
05-2024

Skills

  • Food safety
  • Recipe adherence
  • Equipment operation
  • Sanitization procedures
  • Supply restocking
  • Customer service
  • Complaint resolution
  • Training delivery
  • Team collaboration
  • Active listening
  • Attention to detail
  • Quality control
  • Communication skills
  • Kitchen operations
  • Workstation setup
  • Food presentation
  • Prep station organization
  • Sanitation and sterilization procedures
  • Cleaning proficiency
  • Workplace health and safety

Timeline

Kitchen Hand

Guthrie's Chicken Fingers
06.2024 - 08.2024

Guest Service Agent

The Gateway Center
06.2022 - 07.2024

Guest Services Cashier

Target
06.2022 - 07.2023

Bachelor of Science - Music Production And Recording Arts

Elon University

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