Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Kckcc Honors Graduate 2024/2025
Work Availability
Work Preference
Timeline
Generic

Ezekiel Engler

Kansas City,Kansas

Summary

Adaptable Farm Hand turned IT Service Technician offering outstanding work ethic and professional appearance. Strong verbal communication skills and eager to learn new tasks. Experienced in small group instruction and cooperative effort. Hardworking and experienced team player with excellent communication and relationship-building skills. Known for personable demeanor and determined attitude. Versatile Technician ready to fix faulty hardware, install new assets and support continuous business operations. Prepared to adapt to rapidly changing work situations. Consistently pushing to learn more things outside of current comfort zone to increase technical knowledge.

Overview

2
2
years of professional experience
2
2
Certification

Work History

Farm Hand

Engler Farms INC
06.2006 - Current
  • Utilized organizational and technical skills to ensure that all machinery was properly maintained and ready for use at the appropriate times it was needed throughout the growing season.
  • Demonstrated knowledge of plant growth stages, weed and insect identification, and pesticide application strategies to maintain field quality and optimize yield.
  • Identified production gaps that existed in grower's fields to effectively address what was being experienced in order to get them to their desired goals.
  • Operated and performed proper maintenance on complex equipment such as combines, tractors, skid loaders, implements, and farm trucks.
  • Constructed grain storage bins and maintained the condition of farm buildings.
  • Maintained a safe working environment.

IT Help Desk/Asset Management

Spring Venture Group
07.2022 - 02.2023
  • Short term contract position brought off for new hire assistance.
  • IT asset management
  • PC imaging and maintenance
  • WFH kit packaging and shipping
  • New hire tech orientation and onboarding
  • T1 IT Support as needed

IT Service Desk Technician

SelectQuote
12.2021 - 07.2022
  • Managed remote tickets at a rate of roughly 20 per day, dependent on scale of issues.
  • This service desk technician role requires a working knowledge of PC hardware and software systems.
  • Troubleshooting software issues regarding Microsoft products
  • Troubleshooting agent network issues
  • Troubleshooting hardware issues with agent laptops
  • Issue new hardware to agents if needed
  • Imaging new laptop assets
  • Managing user accounts/hardware assets across four domains via active directory

Education

Certification - Cyber Security Specialist

Kansas City Kansas Community College
Kansas City, KS
07.2025

Certification - Computer Support Specialist

Kansas City Kansas Community College
Kansas City, KS
07.2024

High school or equivalent -

Holcomb Highschool
Holcomb, KS
05.2017

Skills

  • Software Troubleshooting
  • Technical desktop support
  • Computer networking
  • Service Technician Experience
  • Operating systems
  • Active Directory
  • Software installation
  • Asset management
  • Desktop support
  • Network diagnostics
  • Hardware and peripherals
  • Network configuration
  • DHCP/DNS ethernet and firewall proficient
  • Ticket management
  • End-user training

Accomplishments

  • Documented and resolved various technical issues which led to continued and efficient company production.
  • Achieved efficient on-boarding by completing WHF kit construction, labeling, and packaging with accuracy and expedience.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of six in the development of domain logging and streamlining of employee credential input.

Certification

  • CompTIA Network+
  • CompTIA A+
  • Cybersecurity(CC, ISC2)
  • Drivers License

Kckcc Honors Graduate 2024/2025

Distinguished graduate of both the Kckcc Computer Support Specialist(2024) and Cyber Security Specialist(2025) courses.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork from home option

Timeline

IT Help Desk/Asset Management

Spring Venture Group
07.2022 - 02.2023

IT Service Desk Technician

SelectQuote
12.2021 - 07.2022

Farm Hand

Engler Farms INC
06.2006 - Current

Certification - Cyber Security Specialist

Kansas City Kansas Community College

Certification - Computer Support Specialist

Kansas City Kansas Community College

High school or equivalent -

Holcomb Highschool

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