Summary
Overview
Work History
Education
Skills
Work Availability
Software
Interests
Certification
Timeline
Ezekiel Onuoha

Ezekiel Onuoha

IT Professional
Delray Beach,FL
"The best way to predict the future is to create it"
Abraham Lincoln

Summary

Highly motivated IT professional with strong problem-solving abilities and a passion for continuous learning. Recently relocated to the US seeking to leverage my skills and experience in a dynamic and challenging environment. Eager to contribute to a collaborative team and acquire valuable work experience in the US IT industry.

Overview

10
10
years of professional experience
5
5
Certificates

Work History

IT Help Desk Technician

Supervisor Of Elections Office
West Palm Beach, FL
04.2024 - Current
  • Performed troubleshooting and repaired peripheral devices such as printers, and different scanners .
  • Configured systems according to prescribed software and hardware frameworks.
  • Streamlined IT support processes, resulting in increased productivity within the department.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.

Security Analyst

MTN Communications
08.2015 - 01.2022
  • Maintained and updated network infrastructure, ensuring optimal performance and compliance with industry standards.
  • Installed and configured Windows and antivirus software for over 136 new users and departments.
  • Advocated for regular security updates and patches across all systems, maintaining robust defense against emerging threats.
  • Implemented multi-factor authentication measures, strengthening overall network defenses against unauthorized access attempts.
  • Recommend improvements in security systems and procedures.

IT Intern

National Information Technology Development Agency
11.2014 - 05.2015
  • Supported IT department in handling technology rollout and maintenance.
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Managed program errors with an analytical approach focused on troubleshooting, diagnosing, and resolving each problem.
  • Organized and maintained IT inventory, ensuring all hardware and software assets were accurately accounted for and in optimal condition.
  • Provided basic end-user troubleshooting and desktop support.
    Installed, modified, and repaired software.

Education

Bachelor of Science - Computer Science

Michael Okpara University, Abia, Nigeria.
10.2013 - 03.2017

Skills

Vulnerability Assessment

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Microsoft Office 365

Operating Systems

Google Workspace

AI

Interests

Reading good books

Playing Music

Team Sports

Certification

Google Cybersecurity

Timeline

IT Help Desk Technician - Supervisor Of Elections Office
04.2024 - Current
Security Analyst - MTN Communications
08.2015 - 01.2022
IT Intern - National Information Technology Development Agency
11.2014 - 05.2015
Michael Okpara University - Bachelor of Science, Computer Science
10.2013 - 03.2017

Similar Profiles

CREATE PROFILE
Ezekiel OnuohaIT Professional