Ezelle Nicole Sison
Hayward,CA
Summary
PMP-certified Project Manager with 10+ years of professional experience, specializing in cross-functional collaboration and process optimization. Proven track record in delivering high-profile projects at Apple. I enhance team productivity through effective communication and problem-solving. Skilled in project planning and stakeholder management, I drive successful product launches and marketing initiatives. Passionate about delivering results and fostering a positive work environment.
www.linkedin.com/in/nicolesison
Overview
10
10
years of professional experience
Work History
Project Manager / Producer
Huge / Hero Digital
San Francisco Bay Area
06.2018 - 01.2026
- I worked at various Apple Marcom teams as a Retail Interactive Producer through Huge / Hero Digital.
- 2024-2026: Apple In-Store Explore App team
- 2020-2024: Apple Store Online and Apple Store App team
- 2018-2020: Apple Retail Platform Teams
- Led and supported 21 New Product Introduction launches, 4 Seasonal Campaign launches, and 4 Retail / Commercial Marketing initiatives.
- Designed and implemented new processes.
- Created and managed detailed project documentation, encompassing kickoff presentations, timelines, status updates, and deliverables to facilitate effective project execution.
- Coordinated efforts across large cross-functional teams (design, copy, development, content management, QA, localization).
- Established effective communication among up to 20+ team members for enhanced collaboration.
- Facilitated clear communication with stakeholders to set expectations based on schedule and resource constraints.
- Partnered with creative teams to bring their vision to life with guidance from the Product Marketing, Brand, and Retail briefs.
- Scheduled and facilitated multiple rounds of creative reviews with director-level and above stakeholders.
- Partnered with production, and localization teams across the globe to ensure accurate implementation of all deliverables worldwide.
- Proactively managed risks and mitigation strategies.
- Enhanced team productivity through ongoing problem-solving and removal of obstacles. Cultivated a positive work environment by resolving conflicts effectively.
- Participated in project hindsight meetings to identify wins and challenges, and ensure process optimization.
- Trained new project team members, promoting knowledge sharing and professional growth within the team.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Associate Project Manager
Rakuten
San Francisco Bay Area
05.2017 - 06.2018
- Platform migration project: Led the web design team. Managed scope of activities, task distribution, created and monitored schedule, identified and eliminated blockers, created new processes to streamline tasks, reports, and QA of deliverables.
- A/B testing and usability tools program: managing the program across multiple business and development units. Responsibilities: set and monitored program goals, documented best practices, success cases, FAQs and how-to manuals, created processes, and sent progress reports to stakeholders.
- E-commerce strategy projects: projects that were still in the exploration and initiation phase. Responsibilities: maintained Confluence and JIRA spaces, created document templates, and kept up with industry news to do deep dive research on relevant new products, and technologies.
Associate Product Manager
Rakuten
San Francisco Bay Area
11.2015 - 04.2017
- My focus was on Rakuten’s Global E-Commerce Platform.
- Responsibilities: gathered product and business requirements, wrote specifications, conducted competitive research, coordinated with designers and developers about wireframes and technical feasibility, presented released new features to business teams, and hosted regular Product Team meetings to build the Product Management community in the company.
- Responsibilities outside the traditional product management scope: a business strategy project for cross-border e-commerce and a monthly department-wide communications newsletter.
Education
PMP - Project Management Professional
Project Management Institute
Bachelor of Science - Business Administration
University of The Philippines
Skills
- Project planning, development and tracking
- Schedule management
- Verbal and written communications
- Cross-functional team collaboration
- Problem solving and critical thinking
- Conflict management
- Presentations and meeting facilitation
- Process creation, improvement and documentation
Timeline
Project Manager / Producer
Huge / Hero Digital
06.2018 - 01.2026
Associate Project Manager
Rakuten
05.2017 - 06.2018
Associate Product Manager
Rakuten
11.2015 - 04.2017
PMP - Project Management Professional
Project Management Institute
Bachelor of Science - Business Administration
University of The Philippines