Ezequiel Solache Jr
Dallas,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Team Lead
Walmart
Highland Village, TX
03.2021 - Current
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Provided support to junior staff during peak periods of workloads.
- Analyzed data from various sources to identify trends or patterns in customer behavior.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed completed work to verify consistency, quality and conformance.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
Produce Department Manager
Walmart
Denton, TX
03.2018 - 02.2021
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Worked closely with sales associates to complete tasks.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Cinema Crew Member
Marshall Cinema
Marshall, TX
05.2007 - 05.2018
- Assisted with the daily setup and breakdown of cinema equipment.
- Provided customer service to patrons in a courteous and professional manner.
- Ensured all theatre spaces were clean, organized, and well-maintained.
- Accurately counted money collected from admissions and concessions sales at end of shift.
Dairy/Frozen/Meat Department Manager
Walmart
Lewisville, TX
01.2017 - 03.2018
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Rotated through series of different stations based on team needs.
Pizza Maker
CiCis Pizza
Denton, TX
09.2013 - 09.2014
- Cleaned and sanitized kitchen surfaces and equipment.
- Assisted in loading and unloading food items from delivery trucks.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
Education
High School Diploma -
Marshall High School
Marshall, TX05.2010
Some College (No Degree) - Mathematics
University of North Texas
Denton, TXSome College (No Degree) - Religion
East Texas Baptist University
Marshall, TXSkills
- Performance Monitoring
- Trend Tracking
- Production Monitoring
- Schedule Management
- Mentoring
- Work Planning
- Problem-Solving
- Analytical Thinking
- Attention to Detail
- Teamwork and Collaboration
Affiliations
- Hiking
- Video Games
- Movies
- Analyze Music
References
References available upon request.
Timeline
Team Lead
Walmart
03.2021 - Current
Produce Department Manager
Walmart
03.2018 - 02.2021
Dairy/Frozen/Meat Department Manager
Walmart
01.2017 - 03.2018
Pizza Maker
CiCis Pizza
09.2013 - 09.2014
Cinema Crew Member
Marshall Cinema
05.2007 - 05.2018
High School Diploma -
Marshall High School
Some College (No Degree) - Mathematics
University of North Texas
Some College (No Degree) - Religion
East Texas Baptist University
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