Ezequiel Villa
San Diego,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
AllState Security
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Banquet Server
Legacy Resort
09.2021 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged linens and table settings according to seating plan and event theme.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Education
High School Diploma -
Innovtion High School
310 Broadway 01.2024
Skills
- Security Guard License
- Relationship building and management
- Dispatch
- Reliability
- Event Setup
- Team Collaboration
- Bilingual
- Critical thinking
Certification
- Pepper Spray Certification - Various State Departments of Justice or Private Providers.
- Baton Permit - Various State Police or Bureau of Security and Investigative Services.
- [State] Driver's License
- Security Guard Card
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
AllState Security
08.2024 - Current
Banquet Server
Legacy Resort
09.2021 - Current
High School Diploma -
Innovtion High School
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