Summary

Overview

Work History

Education

Skills

Timeline

Ezmera Estrada

Austin,TX

Summary

Results-driven Operations and HR professional with extensive experience in payroll, data management, and process improvement. Expertise in Softpak, ADP Vantage, and Excel to enhance accuracy and efficiency in payroll and HR functions. Proven track record in streamlining workflows and managing high-volume tasks to achieve organizational goals.

Overview

years of professional experience

Work History

Contract Specialist

Texas Department of Transportation

07.2025 - Current

Enhanced document retrieval by scanning and tagging contracts in OnBase.
Ensured accurate categorization of contracts for efficient access and management.
Collaborated with team to modernize contract documentation processes and workflows.
Upheld high data entry standards to maintain document integrity and organization.
Engaged with senior colleagues to support cross-functional project initiatives.

Operations Data Clerk

Texas Disposal Systems - FTE

02.2024 - 01.2025

Ensured timely driver compensation by accurately calculating incentive rates.
Automated payroll calculations through advanced Excel functions, enhancing data accuracy.
Improved payroll efficiency by implementing proactive process enhancements.
Supported Accounts Receivable by updating client information using Softpak software.
Resolved discrepancies in client records, ensuring reliable data integrity.
Processed client refund requests in accordance with company policies.

HRIS Analyst & HR Specialist

Hanger, INC.- Contract

08.2023 - 02.2024

Facilitated interface development between ICIMS and ADP Vantage systems.
Executed full-time data entry focused on employee lifecycle management processes.
Analyzed processes to identify and implement improvement opportunities effectively.
Supported technical reporting aspects to enhance overall data accuracy and accessibility.
Managed data loads in Excel, utilizing V-lookups and uploads to OnBase.

HR Coordinator

Ottobock Healthcare- Contract

02.2023 - 07.2023

Streamlined HR inbox management, resolving inquiries and employment verifications efficiently.
Facilitated new hire onboarding, including I-9 processes and orientations.
Developed and maintained business process documentation in collaboration with HR Executives.
Supported Benefits and Compensation teams, enhancing overall Total Rewards Management.
Engaged actively in Ottobock's Social Committee initiatives and events.

Contractor, TMS Compliance

Whole Foods Market- Contract

09.2022 - 01.2023

Supported day-to-day HR operations, focusing on new hire onboarding documents
Worked closely with HR business partners, store leadership, and Team Members
Supported remediation project for state required onboarding documents

Human Resources Representative

Express Fashions Inc.

09.2021 - 09.2022

Enhanced associate support as primary contact for active, former employees.
Streamlined HR inbox management, resolving inquiries and employment verifications efficiently.
Facilitated new hire onboarding and I-9 processes for a smooth transition.
Executed payroll, benefits, and onboarding administrative tasks with precision.
Collaborated with Talent Acquisition, Benefits, and Payroll to optimize HR processes.