Ezra Figueroa
Summary
Highly motivated student with a proven ability to lead, organize, and build customer relationships. Proficient in problem-solving independently and possesses excellent communication skills. Committed to providing compassionate support to communities. Skilled in working well under pressure and adapting to new situations.
Overview
5
5
years of professional experience
Work History
Support Coordinator
Chicago Abortion Fund
03.2023 - 08.2024
- Worked alongside CAF callers to complete intake to evaluate and provide individualized financial, emotional, travel, and logistical support.
- Used active problem solving, in an environment that can often be fast-pasted, to make strategic decisions to ensure quality of care and support of program grantees.
- Individually case managed grantees to identify needs to access care, while communicating and collaborating with other helpline staff, case managers, and often with clinics and sibling abortion funds.
Assistant Health Center Manager
Planned Parenthood Of Illinois
11.2021 - 09.2022
- Shared joint responsibility with Health Center Manager for overseeing patient and staff schedules, managing inventory, pro-actively problem-solving, and achieving medical visit goals.
- Assisted with staffing coverage as medical assistant while managing admin tasks, to ensure adequate staffing for daily patient care.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Site Supervisor
Planned Parenthood Of Greater Ohio
03.2021 - 07.2021
- Had dual responsibilities of overseeing daily flow of clinic and assisting medical assistants providing care to patients.
- Collaborated with management to organize operations and achieve demanding schedule targets.
Healthcare Assistant
Planned Parenthood Of Greater Ohio
04.2019 - 03.2021
- Performed ultrasounds daily for purposes of gestational dating, with ability to determine when evaluation is needed by physician.
- Assisted health center team in providing reproductive health services, including but not limited to contraceptive care, sexually transmitted infection screening and treatment, gender-affirming care, and LGBTQ+ inclusive care.
Education
Associate of Science -
City Colleges of Chicago-Harry S Truman College
05-2025
Skills
- Managing Operations and Efficiency
- Phlebotomy
- Patient-focused care
- Excellent communication and Teamwork
- Skillful Organization
- Bilingual (Spanish)
Timeline
Support Coordinator
Chicago Abortion Fund
03.2023 - 08.2024
Assistant Health Center Manager
Planned Parenthood Of Illinois
11.2021 - 09.2022
Site Supervisor
Planned Parenthood Of Greater Ohio
03.2021 - 07.2021
Healthcare Assistant
Planned Parenthood Of Greater Ohio
04.2019 - 03.2021
Associate of Science -
City Colleges of Chicago-Harry S Truman College
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