Ezra Haney
Birmingham,AL
Summary
Customer service professional with 7 years of experience delivering exceptional client support and building strong customer relationships. Background includes roles in insurance and sales, focusing industry knowledge to meet client needs and exceed performance targets. Currently pursuing a degree in Business with a focus on Entrepreneurship, bringing a strong foundation and knowledge in business strategy, problem solving, and customer-centric thinking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waiter
Seasons 52
01.2025 - Current
- Provided excellent guest service
- Organization of private events
- Leadership of service teams
Waiter
Carlton's Italian
09.2023 - 01.2025
- Provided excellent guest service
- Collaborated effectively with team members
- Handling of transactions
Insurance Producer
State Farm
05.2022 - 09.2023
- Increased sales revenue by $40,000 within 4 months
- Managed accounting and billing tasks
- Coordinated new sales strategies
Shift lead
Publix
06.2019 - 02.2022
- Delivered high level customer service
- Demonstrated leadership ability
- Delivered quality time management among team
Education
Some College (No Degree) -
University of Alabama At Birmingham
Associates of Science - Business | Focus: Entrepreneurship
Wallace State Community College
05.2024
Skills
- Customer service
- Event organization
- Financial management
- Project management
- Sales strategy
- Team leadership
Certification
- Alabama Department of Insurance: Property and Casualty licensing, Life and Health Licensing
- American Hotel & Lodging Educational Institute: Certificate of guest service & hospitality
Volunteer Experience
- United Way: Supporting widows & widowers during holiday seasons, Helping special needs children navigate and enjoy local events
- Wallace State Rotaract Club, Vice President, 01/01/23-01/01/24: Raised money for food banks through school events, Storage unit clean out + donations
References
References available upon request.
Timeline
Waiter
Seasons 52
01.2025 - Current
Waiter
Carlton's Italian
09.2023 - 01.2025
Insurance Producer
State Farm
05.2022 - 09.2023
Shift lead
Publix
06.2019 - 02.2022
Some College (No Degree) -
University of Alabama At Birmingham
Associates of Science - Business | Focus: Entrepreneurship
Wallace State Community College
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