Ezra Herndon
Edmond,OK
Summary
Dedicated Shift Supervisor with a proven track record in operational efficiency and safety compliance. Skilled in training and mentoring staff to ensure high standards of customer service and inventory management, contributing to overall business success.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Edmond, OK
05.2023 - Current
- Achieved recognition as Partner of the Quarter in January 2026.
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new employees on company policies and customer service standards.
- Managed inventory levels and replenished stock as needed during shifts.
- Monitored product quality and consistency according to company guidelines.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Lift Operator and Supervisor
Copper Mountain Ski Resort
Leadville, CO
08.2022 - 04.2023
- Supervised two different ski lifts daily to ensure safety and efficiency.
- Inspected equipment regularly to ensure safe and proper operation.
- Trained new operators on lift procedures and safety practices.
- Established a friendly rapport with guests, providing information about activities available in the resort area.
- Completed regular snow clearing duties around the base area as needed.
Barista
Starbucks
Edmond, OK
01.2018 - 08.2022
- Prepared and served a variety of coffee beverages with precision.
- Maintained cleanliness and organization of the workspace throughout shifts.
- Operated espresso machines and grinders to ensure quality standards.
- Handled cash transactions accurately and efficiently at the register.
Team Member
Chik-Fil-A
Edmond, OK
06.2016 - 06.2018
- Participated in regular training sessions to improve product knowledge and service skills.
- Collaborated with team members to achieve daily goals.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance.
Education
High School Diploma -
Edmond Memorial High School
Edmond, OK07-2020
Skills
- Equipment inspection
- Safety compliance
- Problem solving
- Operational supervision
- Training and mentoring
- Cash handling expertise
Timeline
Shift Supervisor
Starbucks
05.2023 - Current
Lift Operator and Supervisor
Copper Mountain Ski Resort
08.2022 - 04.2023
Barista
Starbucks
01.2018 - 08.2022
Team Member
Chik-Fil-A
06.2016 - 06.2018
High School Diploma -
Edmond Memorial High School