Dustin Long
Wilmer,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Shift Supervisor
ERMC
Dallas, Tx
02.2026 - 07.2026
- Supervised airport shift operations and coordinated daily ERMC team assignments.
- Monitored ramp safety procedures and enforced company compliance standards.
- Trained new staff on ERMC work practices and site expectations.
- Inspected equipment readiness and reported maintenance issues promptly.
- Communicated schedule changes with supervisors, agents, and ground crews.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Addressed any issues that arose during the shift in a proactive manner.
Maintenance Technician
ERMC
Dallas, TX
02.2024 - 07.2026
- Executed preventive maintenance on airport baggage machinery, ensuring optimal operational performance.
- Processed work orders in compliance with ERMC maintenance procedures and safety standards, contributing to reliable equipment functionality.
- Troubleshot equipment issues using hand tools and testing devices.
- Replaced defective parts such as bearings, seals, gears, valves.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Documented repairs and service activities in maintenance logs.
- Maintained conveyors, carts, and support equipment used in airport operations.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Instructed junior technicians on effective machine operation and repair techniques. on best practices for machine operation and repair.
Education
Completed Course - Aviation Maintenance
Aviation Institute of Maintenance
Irving, TX 03.2023 - 04.2025
General Education Diploma
Palestine , TxSkills
- Ramp operations safety
- Safety compliance
- Equipment inspection
- Preventive maintenance procedures
- Equipment troubleshooting
- Work order management
- Shift coordination
- Team leadership
- Operational decision making
- Problem solving
- Attention to detail
- Inventory management
References
References available upon request.
Timeline
Shift Supervisor
ERMC
02.2026 - 07.2026
Maintenance Technician
ERMC
02.2024 - 07.2026
Completed Course - Aviation Maintenance
Aviation Institute of Maintenance
03.2023 - 04.2025
General Education Diploma