Open To Work
James Bostock
Minnetonka,MN
Work Preference
Summary
Objective: To obtain a Customer Service Representative position.
Dedicated Flight Attendant with over 41 years of experience in the aviation industry. Proficient in crisis management and interpersonal communication, while maintaining a professional appearance and ensuring passenger comfort. Dedicated flight attendant with expertise in emergency coordination and passenger service. Proven ability to resolve conflicts efficiently while adhering to FAA regulations and safety protocols.
Overview
19
19
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc.
Bloomington, MN
03.2007 - 08.2026
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Education
Associate of Arts
Front Range Community College
Westminster, COSkills
- Emergency coordination
- AED and CPR
- FAA regulations
- Hazardous materials training
- Passenger service
- Conflict resolution
- Communication skills
- Interpersonal communication
- Ramp operations safety
Timeline
Flight Attendant
Delta Air Lines, Inc.
03.2007 - 08.2026
Associate of Arts
Front Range Community College