Ezra Ramirez
Jamul,CA
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
3
3
years of professional experience
Work History
In-N-Out Associate
In-N-Out Burger
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Barista/Retail Cashier
Devil & Angel Desserts
11.2022 - 05.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Geography E.S.P
San Diego City College
San Diego, CA06-2028
High School Diploma -
Steele Canyon High School
Spring Valley06-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Cash handling
- Decision-making
- Relationship building
- Courteous and professional
- Flexible schedule
- Client engagement
- Product knowledge
Languages
Spanish
Limited Working
Timeline
In-N-Out Associate
In-N-Out Burger
08.2023 - Current
Barista/Retail Cashier
Devil & Angel Desserts
11.2022 - 05.2023
Geography E.S.P
San Diego City College
High School Diploma -
Steele Canyon High School
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