Cesar Minero Leon

In-N-Out Associate

In-N-Out Burger

Phoenix, AZ

12.2023 - Current

Verified accuracy of credit card charges by cross-checking with purchase receipts.
Reported any discrepancies or errors in pricing or inventory levels to management.
Provided customer service support for inquiries, complaints, and returns.
Trained new associates on store operations, policies, and procedures.
Performed cash register functions accurately and efficiently.
Processed payments using point-of-sale systems.
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Organized backroom areas to maintain a clean and organized work environment.
Participated in weekly team meetings to discuss sales goals and strategies.
Maintained an up-to-date knowledge of store promotions, specials, events..
Ensured compliance with company safety regulations at all times while on the job.
Built relationships with customers by providing friendly customer service.
Answered customer questions and provided store information.
Supported management team to facilitate task completion and meet performance goals.
Communicated clearly with customers in person and via telephone, driving positive experiences.
Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
Trained new team members in cash register operation, stock procedures and customer services.
Greeted customers to determine wants or needs.
Watched for and recognized security risks and thefts to prevent or handle situations.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Computed purchases and received and processed cash or credit payment.
Greeted customers and took their orders in a friendly and efficient manner.
Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
Operated cash register to process customer payments accurately and efficiently.
Ensured that all food products were prepared fresh daily and stored properly.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Restocked supplies such as napkins, condiments for the convenience of customers.
Replenished beverages throughout shift ensuring availability at all times.
Provided quality customer service by adhering to company policies and procedures.
Followed health department regulations regarding food storage temperatures and sanitation guidelines.
Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Complied with all local health codes and regulations concerning food preparation and handling.
Adhered to company policies regarding attendance and punctuality.
Communicated effectively with fellow staff members regarding customer complaints or feedback.
Kept customer and food preparation areas clean and well-organized.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Served orders to customers at windows, counters and tables.
Recorded customer orders and communicated clearly to confirm each order.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Greeted customers to take food orders and provide information about menus.
Completed side tasks by restocking condiments and cleaning refrigerators.
Organized food items on serving trays and in carry-out packages.
Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.