Ezra Mehl

Operations Specialist

Card Kingdom

02.2024 - Current

Daily picking and restocking of Magic: The Gathering singles, ensuring proper alignment between physical and digital inventory.
Preparation and packaging of orders.
Inspecting orders for any discrepancies before shipment.
Handling of special customer requests, customer notes, and product returns.
Execution of team-based targets for service level agreements.
Regular quality assurance checks and set audits in the proprietary inventory system, including sorting cards by set and title multiple times a day.
Assisting in processing, auditing, and restocking various inventories.
Creating, picking, and shipping products to retail locations.
Handling incoming product releases.
Providing excellent customer service to vendors, mail carriers, and internal departments.
Operating and troubleshooting card sorting machines, order verification systems, and collation equipment while adhering to all safety protocols.
Operating warehouse equipment, such as pallet jacks, in accordance with safety standards.
Using Warehouse Management System (WMS) or other ERP systems to manage inventory and transfers.
Maintaining a safe and efficient work environment, adhering to company safety regulations, and keeping work areas clean and organized.
Developing and maintaining knowledge of Magic: The Gathering products and card play.
Participating in team meetings, projects, and continuous improvement initiatives as assigned.
Working effectively both in a team and independently to solve problems and find solutions.
Carrying out other duties as assigned, contributing to the overall success of Card Operations.