Summary
Overview
Work History
Education
Skills
Timeline
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Fatima Strickland

Albany

Summary

Compassionate Nurse with extensive experience at Committed Home Care, excelling in medication delivery and patient assessment. Proven ability to enhance patient satisfaction through personalized care and effective communication. Demonstrated strong clinical judgment in high-stress situations, ensuring optimal outcomes and fostering a supportive healing environment.

Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.

Overview

12
12
years of professional experience

Work History

Nurse

Committed Home Care
01.2018 - Current
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.

Assistant Manager

Family Dollar
05.2023 - 01.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Nurse

Troy Center
02.2020 - 02.2022
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.

Assistant Manager

Bath & Bodywork’s
09.2013 - 03.2018
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

GED -

Glenmont Job Crop
Glenmont, NY
09-1997

High School Diploma -

Independence High School
Charlotte, NC
05-1995

Skills

  • Medication delivery
  • Direct patient care
  • Direct patient support
  • Patient assessment
  • Mental health care
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Customer service excellence
  • Cash handling and management
  • Cash management
  • Problem-solving
  • Team leadership
  • Money handling
  • Staff training and development
  • Time management
  • Staff management
  • Task delegation
  • Staff supervision

Timeline

Assistant Manager

Family Dollar
05.2023 - 01.2025

Nurse

Troy Center
02.2020 - 02.2022

Nurse

Committed Home Care
01.2018 - Current

Assistant Manager

Bath & Bodywork’s
09.2013 - 03.2018

GED -

Glenmont Job Crop

High School Diploma -

Independence High School