Mikayla Simmons
Merchandise Lead
Fremont,CA
Summary
Driven by a results-focused approach, I excelled at Kohl's Department Stores, Inc, enhancing merchandise sales through strategic placement and dynamic displays. Leveraging skills in space optimization and merchandise presentation, I streamlined inventory processes and improved customer satisfaction. My blend of effective communication and pricing strategy significantly boosted sales potential and store experience.
Overview
5
5
years of professional experience
Work History
Merchandise Lead
Kohls Department Store
10.2022 - Current
- Increased merchandise sales by implementing strategic product placement and visually appealing displays.
- Streamlined inventory management processes for better stock control and reduced waste.
- Assisted customers in locating desired items, offering suggestions based on their preferences to drive additional sales opportunities.
- Managed timely replenishment of stock to ensure availability across all departments during peak hours for optimal sales potential.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Sales Associate
Kohl's Department Stores, Inc
09.2019 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
06.2020
Associate of Arts - Liberal Arts
03.2023
Bachelor of Science - Business Administration
03.2023
Bachelor of Science - Human Resources Management
06.2025
Skills
- Store Layout
- Space Optimization
- Merchandise planning
- Pricing strategy
- Merchandise presentation
- Stock replenishment
Timeline
Merchandise Lead - Kohls Department Store
10.2022 - Current
Sales Associate - Kohl's Department Stores, Inc
09.2019 - 10.2022
Santa Clara High School - High School Diploma,
De Anza College - Associate of Arts, Liberal Arts
De Anza College - Bachelor of Science, Business Administration
San Jose State University - Bachelor of Science, Human Resources Management
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