Matthew Koch
Warrensburg,MO
Summary
Highly Motivated with a Dearness to succeed. Developed Professional Communication Skills to promote cohesion in sales and customer service background. Prior Military experience allows a handle on a wide variety of stressors. Thirst for knowledge in school to be a electrical/Computer Engineer.
Overview
5
5
years of professional experience
Work History
Sales Representative
Cutco Cutlery
St Louis, MO
2022.03 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Machine Operator
Stahl Specialty Company
Warrensburg, MO
2021.09 - 2022.01
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Combat Engineer (12B)
US Army National Guard
Tulsa, OK
2020.08 - 2022.01
- Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
- Maintained 100% accountability of assigned equipment worth more than $5000.
- Trained in conflict resolution among subordinates, equals and superiors.
- Worked weekends and long hours in deployed locations to complete Crucial taskings.
Order Fulfillment Associate
Home Depot
Blue Springs, MO
2020.03 - 2020.08
- Processed daily orders through multi-carrier manifest system.
- Prepared domestic and international shipments for transportation.
- Trained new associates on basic and advanced shipment procedures.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Managed over 100's a day from loading flat beds to getting the smallest nail for customers
Crew Member/Trainer
Wendys
Oak Grove, Missouri
2017.03 - 2019.08
- Trained other employees in customer service, food safety and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Education
Associate of Science - Electrical/Computer Engineering
DeVry University
Villa Park, IL02.2024
High School Diploma -
Odessa High School
Odessa, MO06.2020
Skills
- Time Management Skills
- Work Ethic
- Sales Representation
- Technological Knowledge
- Maintaining Customer Database
- Microsoft PowerPoint
- Unsupervised Learning
Physically Active
Avid gym go-er. I go to the gym 5 times a week mixing in cardio to promote good health overall
Reader
I like to read on occasion when its a rainy day or a cold day to relax
Video Games
When the occasional free time arises I like to Play First Person shooters and RPG based games
Kayaking
On Vacations being on the water is a go to for me kayaking is great for the health and is very relaxing
Camping
Being Outdoors is a passion of mine getting away from all the noise and technology is nice everyone once in a while to remind yourself how hard things could actually be.
Timeline
Sales Representative
Cutco Cutlery
2022.03 - Current
Machine Operator
Stahl Specialty Company
2021.09 - 2022.01
Combat Engineer (12B)
US Army National Guard
2020.08 - 2022.01
Order Fulfillment Associate
Home Depot
2020.03 - 2020.08
Crew Member/Trainer
Wendys
2017.03 - 2019.08
Associate of Science - Electrical/Computer Engineering
DeVry University
High School Diploma -
Odessa High School