L. Shota Holstein
Canoga Park,CA
Summary
Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Waiter position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
English Teacher
Shippo Kindergarden
09.2014 - 01.2016
- I'm responsible for teaching young children spoken and written English, while
helping develop their thinking, behavior, and self-awareness. All lessons and
tasks were performed in English. Other important tasks included preparing daily
schedules for children's weekly agenda.
Some of the activities included, making the day more interesting and fun. The
children and I engaged in American songs. This helped to learn how to
pronounce English words correctly. The children and I also enjoyed activities
that taught how to identify words through the names of the colors that were
posted in English. The English speaking staff, (including me) taught the
students one letter a day. They were taught how to write the letters in the
English alphabet and pronounce it. To find out if the lesson was comprehended
correctly by the children, examples of words that began with the letter used
were requested. Doing a lot of different activities daily. made each class
enjoyable for the children and me!
Coffee Shop Worker
E-style English Cafe
07.2014 - 01.2016
- In a "Starbucks" type coffee shop in Japan, Japanese people who want to
enhance their English, come to here to practice speaking English to a
translators. Customers of this cafe get free drinks like coffee, tea, soda, etc.
Setting is very comfortable. People go to pick up on contemporary and
conversational English from their English speaking translators who are of
American, Canadian, Jamaican, and Australian descent. I spoke only English to
talk about what food looks like in United States, how life was for me
there. I even spoke solely in English about magic and performed magic to
these customers. Customers also used English when conversing. Native
Japanese people are given an opportunity to interface with a variety of
subject matters and learn about many cultures.
Teacher's Assistant
Renaissance Academy
02.2016 - 09.2016
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
Retail Sales Associate
Eddie Bauer
10.2016 - 12.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Restaurant Hostess
Gyu Kaku
04.2017 - 05.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Restaurant Waiter
Mon Ramen
08.2021 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Tomita High School
Gifu, Gifu, Japan03.2013
Skills
- Courteous Phone Demeanor
- Guest Inquiries
- Phone Inquiries
- Room Inventory
- Cash Management
- Cleanliness Standards
- Kitchen Staff Coordination
- Guest Satisfaction
- Sales Goals
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Waiter
Mon Ramen
08.2021 - Current
Restaurant Hostess
Gyu Kaku
04.2017 - 05.2020
Retail Sales Associate
Eddie Bauer
10.2016 - 12.2016
Teacher's Assistant
Renaissance Academy
02.2016 - 09.2016
English Teacher
Shippo Kindergarden
09.2014 - 01.2016
Coffee Shop Worker
E-style English Cafe
07.2014 - 01.2016
High School Diploma -
Tomita High School
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