Arthur Glass

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
• Provided support to other departments within the store as needed, fostering a collaborative work environment.

Designed and Developed a Line of Wooden Planters,Plant Stands,Hanging Baskets and KD Indoor and Outdoor Furniture.

Sold Products through Kmart,JC Penny's,Woolworths, Frank Nursery's and over 1000 Lawn and Garden,Florist's and Gift Stores Throughout the US.

Grew Business to over 3MM in 3 years.

Set up a Satellite Manufacturing facility in Chihuahua Mexico to ship components to our US manufacturing and assembly Factory.