Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Tonya Bateman

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Receptionist/Office Manager

Hensley Chiropractic
09.2020 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Server/Restaurant Waiter

Great Wolf Lodge
10.2011 - 07.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Pe Ell High School
Pe Ell, WA
06-1986

Skills

  • Organization skills
  • Strong work ethic
  • Exceptional customer service
  • Telephone skills
  • Cash handling
  • Billing

References:

Dr. Brad Hensley

Hensley Chiropractic

Aberdeen, WA 98520

360 581-2663


LeeAnn Owlet

Blue Moon Billing

Aberdeen, WA 98520

360 637-9263


Miriam Chambers

Great Wolf Lodge

Centralia, WA 98531

360 273-7718

Timeline

Receptionist/Office Manager

Hensley Chiropractic
09.2020 - 01.2025

Server/Restaurant Waiter

Great Wolf Lodge
10.2011 - 07.2020

High School Diploma -

Pe Ell High School

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Tonya Bateman