Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Cortez

Yakima,WA

Summary

Dependable individual with experience in the role of lab technician motivated to complete a task proficiently displaying an outstanding drive, dedicated to problem solve with an innovative approach to various challenges, and uses skills to handle different job tasks, and a great communicator who prioritizes outcomes.

Overview

2
2
years of professional experience

Work History

Lab Technician

Crunchpak
05.2023 - Current


  • perform microbiological enumeration on food samples and zone one swabs
  • use good laboratory practices to ensure results are accurate.
  • use various software programs to record computer system results in accordance with business guidelines.
  • Process food samples to determine Colony Forming Units (CFU/g) per gram of microorganisms.

Customer Service Advocate

Target
02.2022 - 04.2023
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
  • Maintained a positive work environment, fostering team collaboration and continuous improvement.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

High School Diploma -

Wapato High School
Wapato, WA
06.2022

Skills

  • Bilingual
  • Attention to Detail
  • Positive Attitude
  • Team player
  • Fast learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lab Technician

Crunchpak
05.2023 - Current

Customer Service Advocate

Target
02.2022 - 04.2023

High School Diploma -

Wapato High School

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Gabriela Cortez