Summary
Overview
Work History
Education
Skills
Timeline
Generic

Your Name

IL

Summary

Accomplished Senior Case Processing Executive with a proven track record at AM Infoweb, enhancing billing operations and client financial management by implementing process improvements that cut billing errors by 15%. Skilled in operations management and team leadership, I excel in driving results through meticulous attention to detail and a customer-oriented approach.

Overview

8
8
years of professional experience

Work History

Senior Case Processing Executive

AM Infoweb
Pune, India
06.2022 - Current

Legal Records Management: Co-ordination and submission of legal requests to client facilities, ensuring timely retrieval of records for depositions.

Billing and Invoicing: Senior team member in billing operations for client services, including subpoena processing, automation, record page counting, delivery, and notary charges.

Client Financial Management: Ensure accurate and efficient billing for services rendered, maintaining financial accuracy and supporting client satisfaction.

Process Optimization: Implemented process improvements that reduced billing errors by 15%, enhancing overall team efficiency and accuracy in financial reporting.

Senior Associate

Convergys
Pune, India
06.2016 - 01.2018

Healthcare Operations: Specialized in HIPAA-compliant claims processing within the healthcare domain, focusing on deductible management, co-payments, and co-insurance.

Claims Adjustment: Managed claims adjustments, ensuring accuracy and compliance with healthcare standards.

Medical Coding: Proficient in the encoding and decoding of CPT and ICD codes, supporting accurate pricing and claims processing.

Quality Assurance: Conducted regular quality checks on processed claims, reducing error rates by 20% and ensuring compliance with industry regulations.

Training and Mentorship: Provided training and mentorship to junior associates on claims processing, HIPAA regulations, and medical coding, contributing to team knowledge and efficiency.

Education

MBA - Finance

Pune University
07.2024

BBA - Arts

Andhra University
Vishakapatnam
06.2021

D.ED -

Pune University
Pune
06.2016

High School Diploma -

Pune University
Pune
06.2014

Skills

  • Interpersonal Skills
  • Operations Management
  • Executive Support
  • Customer-Oriented
  • Team Leadership

Timeline

Senior Case Processing Executive

AM Infoweb
06.2022 - Current

Senior Associate

Convergys
06.2016 - 01.2018

MBA - Finance

Pune University

BBA - Arts

Andhra University

D.ED -

Pune University

High School Diploma -

Pune University