
Accomplished Senior Case Processing Executive with a proven track record at AM Infoweb, enhancing billing operations and client financial management by implementing process improvements that cut billing errors by 15%. Skilled in operations management and team leadership, I excel in driving results through meticulous attention to detail and a customer-oriented approach.
Legal Records Management: Co-ordination and submission of legal requests to client facilities, ensuring timely retrieval of records for depositions.
Billing and Invoicing: Senior team member in billing operations for client services, including subpoena processing, automation, record page counting, delivery, and notary charges.
Client Financial Management: Ensure accurate and efficient billing for services rendered, maintaining financial accuracy and supporting client satisfaction.
Process Optimization: Implemented process improvements that reduced billing errors by 15%, enhancing overall team efficiency and accuracy in financial reporting.
Healthcare Operations: Specialized in HIPAA-compliant claims processing within the healthcare domain, focusing on deductible management, co-payments, and co-insurance.
Claims Adjustment: Managed claims adjustments, ensuring accuracy and compliance with healthcare standards.
Medical Coding: Proficient in the encoding and decoding of CPT and ICD codes, supporting accurate pricing and claims processing.
Quality Assurance: Conducted regular quality checks on processed claims, reducing error rates by 20% and ensuring compliance with industry regulations.
Training and Mentorship: Provided training and mentorship to junior associates on claims processing, HIPAA regulations, and medical coding, contributing to team knowledge and efficiency.