Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Generic

Ashlynn Masse

Denver,CO

Summary

Hard-working professional and student with experience providing cleaning and customer services. Possesses excellent multi-tasking skills and provides outstanding customer service, with the ability to defuse even the toughest clients.

Overview

7
7
years of professional experience

Work History

Residential Cleaner

Dandelion Cleaning
01.2023 - Current
  • Improved client satisfaction by providing thorough cleaning services tailored to individual needs.
  • Streamlined cleaning processes for increased efficiency by utilizing effective time management.
  • Ensured neat home/office environments using eco-friendly cleaning products.
  • Increased customer retention rates with exceptional communication skills and work quality.
  • Developed strong relationships with clients through consistent reliability and excellent service.

Shift Leader

Whole Sol Blend Bar
05.2022 - 11.2022
  • Improved team productivity by implementing efficient task delegation based on team needs.
  • Enhanced customer satisfaction by ensuring quality food service and maintaining a personable demeanor.
  • Maintained a clean and safe work environment while ensuring all employees adhered to protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Volunteer

Uplift
06.2017 - 09.2017
  • Enhanced community engagement by fostering a positive environment at outreach events.
  • Promoted community activism and awareness for mental health and homelessness.
  • Developed marketing materials for events, increasing public interest and attendance rates.
  • Used strong interpersonal communication skills to make a difference within the local houseless community.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Enhanced the overall local houseless community's experience by providing warm meals, clothes, and a welcoming environment for recipients.

Education

Bachelor of Arts - Environmental Science

University of Colorado At Boulder
Boulder, CO
05.2026

Skills

  • Quality Assurance
  • Eco-friendly Cleaning
  • Attention to Detail
  • Reliability
  • Guest Relations
  • Exceptional Communicator

Accomplishments

2020 AP Scholar Award

Hobbies

- Collaging

- Improv

- Hiking

- Writing

- Baking

Languages

French
Limited Working

Timeline

Residential Cleaner

Dandelion Cleaning
01.2023 - Current

Shift Leader

Whole Sol Blend Bar
05.2022 - 11.2022

Volunteer

Uplift
06.2017 - 09.2017

Bachelor of Arts - Environmental Science

University of Colorado At Boulder
Ashlynn Masse