Dominick Imbrogno
Columbus
Summary
Talented, dynamic and personable team player that goes above and beyond assigned tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company success with superior customer service and customer interaction.
Overview
3
3
years of professional experience
Work History
Operations Assistant
Scioto Country Club
04.2024 - 09.2025
- Solved problems timely and effectively, ensuring customer satisfaction.
- Routinely took on extra responsibilities and roles to ensure the highest customer and member satisfaction.
- Worked and supervised various positions within the club including food service, pool and clubhouse operations.
- Assisted operations manager with planning of routine operations and special projects.
- Tasked to train all incoming staff into their various roles within the club. Trained upwards of 10 new hires
Cahier and Host
Bob Evans Family Restaurant
05.2022 - 08.2023
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Operated POS cash register and equipment to collect payments. Provided end of shift reports and data.
- Trained all new team members on POS system operation, customer service strategies, and sales goals.
Education
Bachelor of Science - Finance
Ohio State University, Fisher College of Business
05.2027
Skills
- Positive Attitude
- Manager support
- Team Leadership
- Customer Service
- Workflow Optimization
- Hiring and Training
- Strong Problem Solver
- Excellent Communication
Timeline
Operations Assistant
Scioto Country Club
04.2024 - 09.2025
Cahier and Host
Bob Evans Family Restaurant
05.2022 - 08.2023
Bachelor of Science - Finance
Ohio State University, Fisher College of Business
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