KENNETH YEDICA

• Requires specialized experience in evaluating, analyzing, maintaining, managing, or improving telecommunications system performance.
• Follows specific layouts and diagrams to construct, implement, and operate devices and subunits of equipment.
• Ensures uninterrupted access to all telecommunication features in support of T&E efforts.
• Designs, develops, and tests telecommunications software solutions.
• Reviews, analyzes, develops, installs, and modifies computer operating systems.
• Analyzes and resolves problems associated with operating systems.
• Interprets manufacturer manuals or similar documents.
• Detects, diagnoses, and reports related problems.
• Provides user training of the telecommunications features and functionality.
• Makes suggestions to end users regarding communications software and hardware solutions.
• Provides documentation/project tracking and management reporting.
• Coordinates upgrade specifications and schedules with internal or external users and ensures proper integration.
• Provides tactical and strategic input to overall network planning and related projects.

• Manages the daily activities of configuration and operation of the organization’s IT systems and applications.
• Assists in the installation, maintenance, and general support of IT systems.
• Identifies and resolves problems associated with operating systems.
• Analyzes and resolves problems associated with server hardware/software and applications software.
• Detects, diagnoses, and reports related problems on both server, desktop, and mobile IT systems.
• Assists users with questions or issues related to accessing and using IT systems.
• Installs new software releases and system upgrades, using VSphere client, VCenter and Horizon, and evaluates and installs patches, and resolves software related problems.
• Performs system backup and recovery procedures.
• Maintains data files and monitors system configuration to ensure data integrity.
• Conducted comprehensive system capacity analyses that identified resource constraints and bottlenecks, enabling the implementation of optimization strategies that improved system performance by 25% during peak usage hours.
• Develops and implements policies and procedures to ensure that systems support the organization's business requirements and meet the needs of end users.
• Defines system requirements based on user/client needs, cost, scalability, and required integration with existing applications, systems, or platforms.

• Verified Subscriber’s identity, pre-registered users with PKI, and validated NPE certificate requirements and forward revocation requests.
• Supported issuance and renewal of SIPRNet tokens and/or NIPRNet Alternate Smart Card Logon.
• Supported production of and delivery of an Issuance Report detailing number of tokens issued, revoked, renewed, and any issues encountered.
• Supported retention of all associated documentation for a period of 10 years and 6 months. The retention can be in an electronic format, i.e. scanned images (pdf). If stored in digital format, then originals can be disposed of appropriately.
• Conducted duties as assigned through NSS/PKI RPS and DoD/PKI RA/LRA CPS.

• Managed the functionality and efficiency of a computer groups operating on one or more operating systems.
• Maintained the integrity and security of servers, physical office location, and systems; installed A365 on approximately 80 user computers.
• Established system and service accounts; interacted with users and evaluated vendor products.
• Processed, tracked, and managed account documents; maintained system documentation and developed and implemented testing strategies and document results.
• Tracked hardware and software; coordinated installation and provided backup recovery.
• Developed and monitored policies and standards for computer resource allocation.
• Maintained current knowledge of assigned relevant technologies; provided advice and training for end-users.
• Migrated the DHR directorate from DEE to A365.

• Provided PKI support for the entire Southwest Asia AOR spanning 7 countries and 250 trusted agents; validated NPE certificate requirements and forward revocation requests.
• Aced Army HQ level program audit; received kudos for being the best ran program that had been inspected in the previous 3 years.
• End user customers included military (active, guard, reserve), civilian and contracting personnel covering the Army, Navy, Air Force and Marine branches of service.
• Performed identity verification and enrollment of personnel into PKI system.
• Issued PKI certificates on tokens for NIPR/SIPR admin and SIPR users, develop and maintain an OJT package.
• Validated group email requested and ensured all security requirements were met before escalating request to central Registration Authority office.
• Drove certificate revocation process and ensured timely removal of unauthorized certificates so personnel did not maintain access to systems beyond the required timeline.
• Completed monthly reporting detailing the number of tokens issued, revoked, renewed, and any issues encountered.
• Supported records and documentation for a period of 10 years and 6 months, as required by NIST CNSSI 1300.

· Provided PKI support for the entire Southwest Asia AOR spanning 7 countries and 250 trusted agents; validated NPE certificate requirements and forward revocation requests.

· Aced Army HQ level program audit; received kudos for being the best ran program that had been inspected in the previous 3 years.

· End user customers included military (active, guard, reserve), civilian and contracting personnel covering the Army, Navy, Air Force and Marine branches of service.

· Performed identity verification and enrollment of personnel into PKI system.

· Issued PKI certificates on tokens for NIPR/SIPR admin and SIPR users, develop and maintain an OJT package.

· Validated group email requested and ensured all security requirements were met before escalating request to central Registration Authority office.

· Drove certificate revocation process and ensured timely removal of unauthorized certificates so personnel did not maintain access to systems beyond the required timeline.

· Completed monthly reporting detailing the number of tokens issued, revoked, renewed, and any issues encountered.

· Supported records and documentation for a period of 10 years and 6 months, as required by NIST CNSSI 1300.