Heather Fitting
Manchester,PA
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy retail/management environments.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx
Lewisberry, PA
01.2022 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Tshirt Business
Self Employed Services
Manchester, PA
01.2019 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Filled orders for customers including t-shirts, memorial items, cups, acrylic paint pours, decor and unique gifts.
Retail Keyholder
Dollar General
Manchester, PA
02.2019 - 03.2020
- Balanced cash registers at end of shift and filled out necessary reports.
- Opened and closed store at proper times for reliable services.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Rearranged racks and shelving based on seasonal planograms.
- Assisted store cashiers during peak sales times.
- Performed category maintenance by rotating products according to company product rotation policy.
- Worked with store manager to create employee schedules.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Education
High School Diploma -
Red Lion Area Senior High School
Red Lion, PA06.1997
Skills
- Customer Service Skills
- Quality Assessment and Assurance
- Equipment Operation
- Problem Solving
- Standards Compliance
- Critical Thinking
- Willing to Learn
- Work Planning and Prioritization
- Adaptable to Changing Needs
Timeline
Package Handler
FedEx
01.2022 - Current
Retail Keyholder
Dollar General
02.2019 - 03.2020
Tshirt Business
Self Employed Services
01.2019 - Current
High School Diploma -
Red Lion Area Senior High School