John D. Williams
Overview
3
3
years of professional experience
Work History
Web & Mobile Developer | Administrator
Reunion Investments
Dallas, Texas
02.2022 - Current
- Development of mobile and desktop website for home builders, restaurants, and other businesses
- Accurately tooled SEO in order to drive 200% website traffic growth and purchases
- Collaborate with third party vendors to integrate their personal offerings on pages.
- Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.
- Collected, defined and translated user requirements into project designs and implementation plans.
Co-Founder | Director of Community Management
Pennies to Dollars, LLC
Denver, Colorado
07.2020 - 11.2021
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality and enforce regulatory compliance.
I.T. Manager, Assistant
Tallowood Baptist Church
Houston, Texas
05.2019 - 08.2019
- Manage live recordings of weekly contemporary and traditional services resulting in over 200 live viewers per service
- Assist in strategy development of live fundraising events which allowed for future mission trips
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Assisted manager in all aspects of business operations.
Technical Expert
Apple Inc
Houston, Texas
12.2018 - 05.2019
- Research and record workflow optimizations, streamlining client interactions Supervision of compliance with U.S
- DOT Hazardous Materials Regulations Leading workflow and product competency training for new hires
- Write & edit monthly reports on actions taken to resolve customers' surfacing issues and methods of improving client relations
- Develop a deep understanding of macOS/iOS through hands-on hardware repair processes
- Created innovative solutions to meet changing market demands and future growth plans.
Technical Specialist
Apple Inc
Houston, Texas
09.2017 - 12.2018
- Identify & research over 500 emerging software and hardware issues per month
- Create impactful time management & positioning decisions while serving customers
- Knowledgeable in mobile device management systems for both customer data continuity and in store POS devices
- Achieve highest customer competency statistics in quarterly reporting
- Trained users on desktops, laptops and mobile devices.
Education
Bachelor of Arts - Film and Digital Media
Baylor University
Waco, TX12.2015
No Degree - Mandarin Language and Literature
Tsinghua University
Beijing, ChinaSkills
- Computer Science
- User Experience Design (UX)
- Mobile Applications
- Work Orders
- Eagerness to Learn New Technologies
- Team Meetings
- Business Growth
- Client Requirements
- Technical Support
- Document Design
- Supplements Knowledge
- Knowledge Base
- Web Analytics Tools
Languages
Chinese (Mandarin)
Limited Working
Timeline
Web & Mobile Developer | Administrator
Reunion Investments
02.2022 - Current
Co-Founder | Director of Community Management
Pennies to Dollars, LLC
07.2020 - 11.2021
I.T. Manager, Assistant
Tallowood Baptist Church
05.2019 - 08.2019
Technical Expert
Apple Inc
12.2018 - 05.2019
Technical Specialist
Apple Inc
09.2017 - 12.2018
Bachelor of Arts - Film and Digital Media
Baylor University
No Degree - Mandarin Language and Literature
Tsinghua University