Summary
Overview
Work History
Education
Skills
Websites
Lifestyle Hobbies
Timeline
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Aleta Reynolds

Jackson,TN

Summary

Experienced Entrepreneur with over 17 years of experience in Real Estate. Excellent reputation for resolving problems with progressive solutions and improving customer ROI. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals while empowering others to be a constant student in developing their skill set. The Future won't exist unless with create it.

Overview

25
25
years of professional experience

Work History

ISA University

Owner
Nationally, USA And Canada
01.2019 - Current
  • Collaborated with Industry Experts to create homework training material, identify lagging skills and correct weaknesses within the real estate industry.
  • Motivated large groups of trainees towards learning and studying to build self-confidence and reduce fear of failure.
  • Provide support staff (60+ employees) to all enrolled with helpful language of sales habits, applying best practices, and getting results.
  • Provided services to Real Estate Teams / Agents nationally & in Canada to those who chose to have the work done for them.

Licensed Residential Real Estate Agent

Keller Williams / EXp Realty
Phoenix, Arizona
01.2005 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Specializing in working with National Buyers and Sellers with Commerical Property needs to buy and sell.

ISA Experts Call Center

Owner
Nationally, USA And Canada
01.2015 - 01.2019
  • I Created high functioning USA based call centers to be a foundational support system for the real estate industry.
  • Providing appointment setting services to increase their ROI, successfully met our goal of a 35% increase of close sales annually.
  • Excelled in finding off market properties for Residential and Commerical Real Estate Agents.
  • Training 300+ call center associates (ISA's) to provide the daily services to paying clients, along with hiring / recruiting management staff.
  • Created real estate based scripting to match data sources for the highest conversion rate to time on task with live calls.
  • Built out the Live Transfer and Speed to Lead Protocols many real estate and lending call centers use today.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions and needs.
  • Educated customers and the industry on company systems, call center build out, comsumer awareness and access to services.

Education

Certified Speaker On Real Estate Tokenization - Real Estate On The Block Chain

IM Academy
Online
01.2022

Bachelor of Science - Mathematics And Computer Science

Blue Mountain Community College
Pendleton, OR
05.2013

Broker Associate / Sales Person License - Real Estate

Real Estate School
Oregon / Alaska / Arizona
01.2005

Skills

  • High Level Problem Solving
  • Leadership Communications
  • Staff Management
  • Language of Sales in Real Estate
  • Empowering Students
  • Creating and Presenting Presentations

Lifestyle Hobbies

Thank you for taking a moment to review my Resume. However, I'm not just the owner of the highest functioning real estate call center, and nationally recognized for my passion towards developing the ISA model, and blockchain tech within the real estate industry. My most important role on earth at this time is being a Mom to 2 boys, a wife to my husband who works as a local sherif, and a Bird Mom to our 12 Ducks, and 16 Chickens. We made the move to Tennessee almost 2 years ago, with the desire for more accessible hobbies in going Farm to Table, and sharing this with our boys. I enjoy working remotely, especially now with StarLink at our Ranch!! I chose to apply to Tesla as a Real Estate Analyst to be a part of something bigger than what I've created. As a personal quest to always be learning and helping to create a future to be proud of. I have an extensively diverse knowledge of the real estate industry and know that I could apply it to bigger things and ideas. I look forward to the next steps. Aleta

Timeline

ISA University

Owner
01.2019 - Current

ISA Experts Call Center

Owner
01.2015 - 01.2019

Licensed Residential Real Estate Agent

Keller Williams / EXp Realty
01.2005 - Current

Certified Speaker On Real Estate Tokenization - Real Estate On The Block Chain

IM Academy

Bachelor of Science - Mathematics And Computer Science

Blue Mountain Community College

Broker Associate / Sales Person License - Real Estate

Real Estate School
Aleta Reynolds