Summary
Overview
Work History
Education
Skills
Accomplishments
Hiking, Fitness, Pets, Travel
Timeline
AssistantManager
Alison Barrett

Alison Barrett

Saint Peters,MO

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

18
18
years of professional experience

Work History

Encoder

DHL Global Mail
Maryland Heights, MO
07.2022 - Current
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Developed and maintained courteous and effective working relationships.
  • Assessed and sorted items into containers or designated areas according to classification, size and condition.
  • Improved operations through consistent hard work and dedication.
  • Used hand-held scanner to enter data product information.
  • Unloaded pallets and deliveries and organized products in warehouse.

Retail Associate

Jansens Clocks & Gifts
St. Charles, Missouri
10.2004 - Current
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Completed and processed paperwork for new and existing customers needing specialized assistance.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Assembled completed orders and processed accurate payments to minimize accounting errors.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Personalized approaches and package offerings based on customer stated desires to more effectively target sales pitches.
  • Coordinated efficient product deliveries to meet customers' demands.
  • Overcame objections by asking lifestyle questions and creating value for customers.
  • Created visually appealing product displays to increase sales.
  • Tracked stock availability to order supplies for timely stock replenishment.
  • Attended to customer complaints and processed product return or replacement requests.
  • Safely transported goods from stockroom to assigned floor.
  • Processed customer payments, generated bills and filled out warranty cards.
  • Assisted customers in making informed purchase choices and selecting products.
  • Reduced product damage through vigilant and effective inventory maintenance.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.

Education

No Degree - Tourism And Travel Management

Stevens - The Institute of Business & Arts
St Louis, MO

High School Diploma -

Francis Howell High School
Saint Charles, MO
06.1998

Skills

  • Energy and Physical Stamina
  • Ability to Lift 40 pounds
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Building Customer Relationships and Loyalty
  • Engaging with Diverse Customers
  • Payment Processing
  • Inventory Management
  • Product Knowledge
  • Team Cooperation
  • Documentation and Reporting
  • Organization and Time Management
  • Dependable and Responsible
  • Scheduling flexibility

Accomplishments

  • Supervised team of 2-5 staff members.
  • Resolved product issue through consumer testing.
  • Achieved customer satisfaction through effectively helping with multiple furniture deliveries.
  • Designed numerous elaborate store displays for store promotions during each holiday season.
  • Documented and resolved invoice discrepancies.
  • Updated and maintained company database to reflect current and accurate client records.

Hiking, Fitness, Pets, Travel

I like to stay healthy and active by hiking outdoors during the warmer seasons. I am a firm believer in exercise and like to keep up with my fitness goals at least two days a week. I love animals and interacting in a group setting with my own pets such as a dog park or taking them with me on a hike. I also love to travel and experience new places for recreation and relaxation.

Timeline

Encoder

DHL Global Mail
07.2022 - Current

Retail Associate

Jansens Clocks & Gifts
10.2004 - Current

No Degree - Tourism And Travel Management

Stevens - The Institute of Business & Arts

High School Diploma -

Francis Howell High School

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Alison Barrett