Jessica Llanes
San Diego,CA
Summary
Reliable and upbeat ,successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. . Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Retail Associate
H&M Retail Store
09.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Trained new employees to use selling strategies and apply best practices.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Drive-Thru Cashier
Popeye's Chicken
04.2022 - 08.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Operated cash register to record transactions accurately and efficiently.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
- Maintained clean, tidy and orderly work station to uphold company standards
Education
GED -
California State University - San Marcos
San Marcos, CA03.2026
High School Diploma -
Hoover High School
San Diego, CA06.2022
Skills
- Engaging with Diverse Customers
- Inventory Replenishment
- Repair Cost Estimation
- Exceeding Customer Expectations
- Time Management
- Critical Thinking
- Effective Planning
- Listening Skills
- Conflict Management
- Issue Handling
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Positive Customer Engagement
- Hospitality and Accommodation
volleyball
- Played 3 years in varsity level in High school
- Learned the importance of communication and working with a team
- Got awarded for best ethic my sophomore year
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Associate
H&M Retail Store
09.2022 - Current
Drive-Thru Cashier
Popeye's Chicken
04.2022 - 08.2022
GED -
California State University - San Marcos
High School Diploma -
Hoover High School
Similar Profiles
Aktar ZulhakimiAktar Zulhakimi
Department Manager at H&M Retail StoreDepartment Manager at H&M Retail Store
Foued ZaiedFoued Zaied
Department Manager at H&M Retail StoreDepartment Manager at H&M Retail Store
ABDULLAH ALHAFADHIABDULLAH ALHAFADHI
Sales Associate at H&M Retail StoreSales Associate at H&M Retail Store