Sandra M Ramirez
Pico Rivera,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
14
14
years of professional experience
Work History
Retail Associate
Los Angeles Dodgers
03.2010 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Warehouse Worker
Los Angeles Dodgers
03.2010 - 06.2023
- Inspecting incoming shipments by checking description and amounts.
- Identifying numbers of products received.
- Pulling new merchandise for set up.
- Set up of new merchandise and taking inventory of all products
- Auditing
Office Manager/Tax Preparer
Liberty Tax Service
03.2010 - 07.2020
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with clients.
- Recruit and train staff.
- Implement the authorize marketing plan.
- Ensure client receives exceptional customer service.
- Prepare taxes
- Perform all clerical duties
Education
No Degree - Medical Biller
North-West College-West Covina
West Covina, CA06.1997
High School Diploma -
La Puente High School
La Puente, CA06.1993
Skills
- POS Terminal Operation
- Credit and Debt Card Processing
- Cash Counting
- Popular Trends
- Issuing Receipts
- Customer Relationship Management
- Customer Needs Assessments
- Retail Stock Management
- Item Ticketing and Pricing
- Engaging with Diverse Customers
- Positive Customer Engagement
- Flexible Hours
- Excellent Written and Verbal Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Associate
Los Angeles Dodgers
03.2010 - Current
Warehouse Worker
Los Angeles Dodgers
03.2010 - 06.2023
Office Manager/Tax Preparer
Liberty Tax Service
03.2010 - 07.2020
No Degree - Medical Biller
North-West College-West Covina
High School Diploma -
La Puente High School
Similar Profiles
Gilbert GonzalezGilbert Gonzalez
50/50 Raffle Seller at Los Angeles Dodgers Foundation50/50 Raffle Seller at Los Angeles Dodgers Foundation
Emma DohertyEmma Doherty
Game Day Photo Editor at Los Angeles DodgersGame Day Photo Editor at Los Angeles Dodgers
Frank ClementeFrank Clemente
Guest Relations /Usher at Los Angeles Dodgers LLCGuest Relations /Usher at Los Angeles Dodgers LLC
Brooke GilliamBrooke Gilliam
Coach at Los Angeles Dodgers Training AcademyCoach at Los Angeles Dodgers Training Academy
David AlvarezDavid Alvarez
Shipping and Receiving Manager at Pen ManufacturingShipping and Receiving Manager at Pen Manufacturing