Anahroy Ruiz Laya
Kissimmee,FL
Summary
Motivated college student and emerging leader with experience in customer service, team supervision, and healthcare support. Known for strong communication, reliability, and providing exceptional service in fast-paced environments. Offering a keen ability to learn new tasks quickly, brings understanding of customer service principles, and proficiency with office software. Ready to use and develop administrative and interpersonal skills in any given role.
Overview
2
2
years of professional experience
Work History
Assistant Kid's Club Manager
EOS Fitness
02.2025 - Current
- Supervise and train staff to maintain high safety and childcare standards.
- Manage scheduling and attendance while ensuring proper child-to-staff ratios.
- Address member concerns and support team performance.
- Managed daily club operations, ensuring smooth service delivery and exceptional member experiences.
- Developed staff training programs to enhance team performance and service quality.
Brand Ambassador
American Eagle Outfitters
07.2024 - Current
- Deliver positive customer experiences through personalized service.
- Support store sales goals and teamwork in high-volume settings.
- Engaged customers through product knowledge, fostering brand loyalty and enhancing shopping experiences.
- Executed promotional events, driving foot traffic and increasing brand visibility within the community.
Physical Therapy Volunteer
AdventHealth Celebration
06.2024 - 03.2025
- Assisted patients during therapy and prepared treatment equipment.
- Maintained clean and safe therapy environments.
- Assisted physical therapists in conducting patient evaluations and developing treatment plans.
- Strengthened communication skills through daily interactions with patients, families, and healthcare team members while discussing treatment goals or progress updates.
Education
A.A. - Health And Fitness
Valencia College
Osceola01-2027
High School Diploma - undefined
Osceola High School
Osceola05.2024
Skills
- CPR/First Aid
- Leadership
- Team Training
- Customer Service
- Safety Compliance
- Communication
Certifications And Skills
- CPR/First Aid
- Leadership
- Team Training
- Customer Service
- Safety Compliance
- Communication
Volunteer Interests
- Health & wellness
- Youth mentoring
- Psychology
- Art
- Community service
Timeline
Assistant Kid's Club Manager
EOS Fitness
02.2025 - Current
Brand Ambassador
American Eagle Outfitters
07.2024 - Current
Physical Therapy Volunteer
AdventHealth Celebration
06.2024 - 03.2025
High School Diploma - undefined
Osceola High School
A.A. - Health And Fitness
Valencia College