Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Heather Cummings

Red Springs,NC

Summary

Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Credit Manager

Farmers Home Furniture
Lumberton, NC
01.2023 - 03.2024
  • Responsible for approving and managing customer credit.
  • Maintained and updated daily, detailed records of customer account activity.
  • Worked with customers to resolve any and all credit issues.
  • Processed payments and contracts on accounts.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Monitored customer accounts for overdue payments while providing friendly reminders via email or phone calls.
  • Handled cash and deposits using proper accounting procedures and documentation.

Adoption Coordinator

The Robeson County Animal Shelter
Saint Pauls, NC
07.2018 - 11.2022
  • Took quality photos/videos of each adoptable dog and wrote biographical information to be posted on Petfinder and Adopt-A-Pet.
  • Facilitated adoptions by arranging 1 on 1 meetings, counseled potential adopters and processed adoption paperwork.
  • Performed periodic check-ins with adoptive families and resolved any potential issues to prevent returns.
  • Performed data entry and assisted with maintaining spreadsheets and uploading microchip information.
  • Assisted with social media posts for adoptable pets.

Pharmacy Technician

Rite Aid
Fayetteville, NC
02.2014 - 01.2017
  • Received written prescription or refill requests while verifying that information is complete and accurate.
  • Established and maintained patient profiles, including lists of medications taken by individual patients.
  • Answered telephones, responded to questions and requests.
  • Prepared and processed medical insurance claim forms and records.
  • Quoted and filed prescriptions.

Education

Certificate - Phlebotomy

Robeson Community College
Lumberton, NC

Dental Assistant I -

NC Dental U
Fayetteville, NC

High School Diploma -

Purnell Swett High School
Pembroke, NC

Skills

  • Phlebotomy techniques
  • Data Entry
  • Typing (60 WPM)
  • MS Excel
  • Past due account management
  • Credit and collections
  • Collection calls
  • Bookkeeping procedures
  • Medical office emergencies
  • OSHA blood-borne pathogens
  • HIPAA
  • CPR/First Aid
  • Nitrous oxide monitoring
  • Radiation

Certification

NC Radiology with NOMAD, 12/21

References

  • Jamie Sampson, Phlebotomy Instructor, Robeson Community College, (910) 734-5242, jamie.sampson@unchealth.unc.edu
  • Jessica Blackwell, Store Manager, Farmers Home Furniture, (910) 280-9429, Jhblackwell02@gmail.com
  • Kimberly Maynor, Office Assistant IV, Robeson County Health Department, (910) 316-0063, kimberly.maynor@hth.co.robeson.nc.us

Timeline

Assistant Credit Manager

Farmers Home Furniture
01.2023 - 03.2024

Adoption Coordinator

The Robeson County Animal Shelter
07.2018 - 11.2022

Pharmacy Technician

Rite Aid
02.2014 - 01.2017

Certificate - Phlebotomy

Robeson Community College

Dental Assistant I -

NC Dental U

High School Diploma -

Purnell Swett High School

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