Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Margarita Cisnero

Margarita Cisnero

San Antonio,United States

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

22
22
years of professional experience

Work History

Medical Assistant / Office Manager

Leon Springs Pediatrics
02.2013 - 05.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Taught patients about medications, procedures, and care plan instructions.

Medical Assistant ( Floater)

Favorite Staffing
07.2012 - 01.2013

Schedule appointments, manage referrals, maintain precise medical records.

Monitor vital signs, administer immunizations, ensure accurate PKU tests.

Coordinate medication rells, manage vaccine inventory, streamline supply

orders.

Enhance patient ow, improve ofce efciency, ensure high-quality

care. Handle billing, use QuickBooks, manage payroll, and support medical records.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Medical Assistant

Cameron Tucker ( Temporary-PRN)
04.2003 - 12.2011

Doctors as a oater (PRN)

Urology of San Antonio

Centro El Barrio

Dr. Lubna Naren

Primer Pain

Blue Diamond Wellness

Mina Pain and Wellness

Loan Star Cancer Associate

Enhanced clinical workflows by carrying out routine duties for healthcare professionals.

patient assessments and documenting vital signs.

Managed patient scheduling and coordinated appointments to optimize

clinic operations and enhance patient ow.

Administered injections, vaccinations, and medications as prescribed while

ensuring adherence to safety protocols.

Maintained accurate patient records using electronic health record (EHR)

systems, improving data accessibility and accuracy.

Conducted laboratory tests and collected specimens for analysis, adhering

to strict laboratory standards and protocols.

Educated patients on treatment plans, medications, and preventive

healthcare measures to foster wellness and compliance.

Streamlined inventory management processes, ensuring adequate

supplies of medical equipment and materials were available.

Collaborated with multidisciplinary teams to enhance patient care and

achieve operational goals within the clinic.

Implemented infection control procedures to safeguard patient health

and comply with regulatory standards.

Supported billing and coding processes by accurately documenting

services rendered, contributing to timely reimbursements.

Participated in quality improvement initiatives to enhance service delivery

and patient satisfaction rates.

Trained and supervised new staff members in clinical procedures and Patient care.

Utilized medical software to schedule procedures and manage patient

databases efciently, enhancing workow.

Conducted administrative tasks including ling, data entry, and patient

follow-up, ensuring smooth clinic operations.

Monitored and reported changes in patient conditions to healthcare

professionals, facilitating timely interventions.

Assisted with patient discharge procedures by providing instructions and

resources for follow-up care.

Engaged in continuous professional development to stay updated with

industry best practices and emerging trends.

Contributed to a positive patient experience by demonstrating empathy

and professionalism in all interactions.

Education

Medical Assistant

South San Antonio High
San Antonio, TX

Billing And Coding

University of Phoenix
Tempe, AZ

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Laboratory specimen collection
  • Insurance verification
  • Appointment setting
  • Medical records management
  • Patient care coordination
  • Sterilization techniques
  • Medical supply inventory
  • Equipment sterilization
  • Medical office administration
  • Fluent in languages
  • Inventory and supply management
  • Inventory management
  • Professional bedside manner
  • Payment collection
  • Medical billing and coding
  • Valid state driver's license
  • Medical office management
  • Insurance claims
  • Lab equipment operation
  • Lab equipment calibration
  • Wound care specialist

Languages

Spanish
Professional Working

Timeline

Medical Assistant / Office Manager

Leon Springs Pediatrics
02.2013 - 05.2025

Medical Assistant ( Floater)

Favorite Staffing
07.2012 - 01.2013

Medical Assistant

Cameron Tucker ( Temporary-PRN)
04.2003 - 12.2011

Medical Assistant

South San Antonio High

Billing And Coding

University of Phoenix
Margarita Cisnero