Kentrell Morrow
Dallas,Texas
Summary
Honorable discharge veteran, highly dependable, great work ethic, and unique problem solver. I remain a reliable IT Technician that confirms resolution of all assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates exceptionally well with both technical and non-technical personnel and customers. Skilled at helping even novice users quickly and rapidly recover from faults, intrusions and losses.
Overview
4
4
years of professional experience
1
1
Language
Work History
IT Technician
US NAVY
Norfolk, VA
08.2018 - 08.2021
- Writing programs to handle data for a wide variety of applications Operating and coordinating automated networks, datalinks and circuits
- Applying diagnostic, corrective and recovery techniques to information systems
- Analyzing communication signals
- Providing telecommunications and computer-related training and assistance
- Performing preventive and corrective maintenance on state-of-the-art equipment
- Operating and maintaining global satellite telecommunications systems
- Working under the oversight of Information Professionals -Officers who serve as managers of information networks
- Analyzed security issues to identify troubleshooting methods needed for quick remediation.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Electrician Apprentice
Legacy Electrical
06.2017 - 08.2018
- Install, repair, and maintain residential electrical systems, including light fixtures, electrical panels, outlets, and wiring
- Worked alongside Master and Journeyman Electrician and 8-person team to install wiring and electrical systems to a brand new shopping center set to open later in the year
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Pulled wire through conduits and through holes in walls and floors.
- Read and interpreted drawings to provide wiring layouts for new installations
- Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
- Organized materials and tools in to maintain clean and neat work areas.
Education
No Degree - Cyber Security
WozU
12.2021 - Current
Skills
Active Listening
Analytical and Critical Thinking
Decision Making
Cultural Awareness
Wireless Networking
Programming
Time Management
Flexible and Adaptable
Network Vulnerabilities
Bash Scripting
I spend a plethora of my time creating bash programs to help automate the use of my computer, as well as multitask for when processes and tasks get out of hand. I've made lots of bash programs ranging from simple note taking to checking my computer for malware and viruses. I have also used bash scripting to automate my bug bounty activity.
Timeline
No Degree - Cyber Security
WozU
12.2021 - Current
IT Technician
US NAVY
08.2018 - 08.2021
Electrician Apprentice
Legacy Electrical
06.2017 - 08.2018