Faalupega Faalelea-Fagalilo
Summary
Customer-focused professional with experience in hospitality and security monitoring. Developed strong communication and conflict resolution skills through guest interactions and order processing. Proven ability to monitor security systems, enhancing attention to detail and proactive problem-solving. These skills support effective customer engagement and safety in a Clothing Sales Associate role.
Overview
6
6
years of professional experience
Work History
Security
Willis Security LDS Temple
06.2026 - 09.2026
- Monitored all areas for potential threats, ensuring safety and security through timely intervention.
- Patrolled areas to identify and report any suspicious activity, contributing to proactive security measures.
- Monitored temple security systems, identifying and reporting suspicious activity to enhance overall security.
Waitress
Micheal Inc. Restaurant
05.2025 - 05.2026
- Greeted guests at Michael Inc. Restaurant and guided dining room seating.
- Presented menus and explained daily specials to dining guests.
- Took food and beverage orders and entered requests accurately.
Cashier
Ruby Red Café
03.2021 - 04.2025
- Greeted guests and handled order entry for food and beverage requests.
- Processed customer payments using point-of-sale system at café register.
- Counted cash drawer and balanced end-of-shift receipts.
Education
Palauli Sisifo
Savaii, SamoaSkills
- Customer service
- Cash handling
- Security monitoring
- Conflict resolution
- Surveillance techniques
- Team collaboration
- Attention to detail
- Communication skills
Timeline
Security
Willis Security LDS Temple
06.2026 - 09.2026
Waitress
Micheal Inc. Restaurant
05.2025 - 05.2026
Cashier
Ruby Red Café
03.2021 - 04.2025
Palauli Sisifo