Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
Generic

FAAMOEIUPU MASANIAI

TACOMA,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Dedicated individual who believes in the contagious nature of positivity.

Passionate about ensuring that clients and customers receive the best service possible.

Goal is to ensure that every customer leaves satisfied and happy with the service received.

Takes great joy in making people smile and strives to spread happiness

Overview

11
11
years of professional experience

Work History

WAREHOUSE ASSOCIATE

Amazon
08.2019 - 02.2020
  • Reduced order processing time through effective organization and prioritization of tasks, improving efficiency.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions, promoting a hygienic environment.
  • Maintained a safe working environment by adhering to safety protocols and guidelines, prioritizing the well-being of team members.

MEDICAL LOGISTICS SPECIALIST

US ARMY
10.2008 - 07.2019
  • Ensured timely delivery of essential medical equipment to healthcare providers, enhancing patient care.
  • Efficiently handled escalated calls, finding satisfactory resolutions for both customers and the company.
  • Maintained smooth communication between departments through regular meetings and progress reports on logistical operations.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate of Arts - CARPENTRY AND BUSINESS

GREEN RIVER COLLEGE
AUBURN

MASSAGE THERAPIST

ALEXANDAR SCHOOL OF NATURAL THERAPEUTICS
TACOMA
02.2025

Skills

  • Telephone support
  • Appointment Scheduling
  • Patience and composure
  • Customer service focus
  • Document Management
  • Reliability
  • Greeting and Seating Clients
  • Time management abilities
  • Conflict Resolution
  • Interpersonal Skills

HOBBIES

As a person, I am deeply rooted in my love for nature, family, and personal growth. I find solace in reading books on a wide range of topics that pique my interest, allowing me to continuously expand my knowledge and perspective. Spending time in nature is where I feel most rejuvenated, especially when I can share those moments with my three handsome boys and our beloved cat, Jack. Family activities are a cornerstone of my life, as I am incredibly family-oriented and fortunate to have many relatives in the area. This support system keeps me grounded and optimistic, reflecting my belief in the power of positivity.


To maintain my focus and presence, I meditate. This practice helps me create space for what truly matters, especially in my role with customer service. I understand the importance of being fully present with clients and customers, offering a warm and welcoming experience. My goal is to ensure that every individual feels valued and heard, embodying the essence of hospitality and care.

Timeline

WAREHOUSE ASSOCIATE

Amazon
08.2019 - 02.2020

MEDICAL LOGISTICS SPECIALIST

US ARMY
10.2008 - 07.2019

Associate of Arts - CARPENTRY AND BUSINESS

GREEN RIVER COLLEGE

MASSAGE THERAPIST

ALEXANDAR SCHOOL OF NATURAL THERAPEUTICS
FAAMOEIUPU MASANIAI