Fabbio Villard
Miami
Summary
Experienced in strategic planning, financial analysis, and stakeholder engagement. Leveraging analytical skills to drive business growth and enhance efficiency. Proven track record of delivering actionable insights and facilitating organizational improvements. Adept at identifying optimization opportunities and implementing effective solutions. Expertise in driving results through data-driven decision-making and fostering collaborative relationships with key stakeholders.
Overview
7
7
years of professional experience
Work History
Business Consultant - GCS (Global Commercial Services)
AMERICAN EXPRESS
10.2023 - Current
- Specialize in building strong relationships with Business Card Members
- Conduct in-depth business analyses to recommend tailored American Express solutions
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
Assistant Manager
Enterprise Rent-A-Car
12.2021 - 08.2022
- Contributed to company revenue by upselling additional services and products to customers.
- Mitigated risk for both company and clientele through thorough background checks on potential renters prior to contract finalization.
- Increased customer satisfaction by addressing and resolving rental issues promptly and professionally.
- Strengthened relationships with current clients through regular communication and exceptional service, leading to increased repeat business.
- Bolstered client retention rates through personalized follow-up communications after completed rentals, expressing gratitude for their business while also soliciting feedback for improvement opportunities.
Dispatcher
UNIQUE TRUCKING EXPRESS INC.
01.2019 - 04.2020
- Assigned drivers with loads of a variety of freight; food, building and construction materials and steel
- Managed 12-13 trucks daily for shipments throughout the United States
- Motivated Driver's to maintain a clean driving record according to DOT and company policies as the safety and compliance coordinator in charge
- Given a goal to reach based on previous year's profit performance, ensured profitable transactions, and met goal resulting in recognition and a compensation bonus from the company because of high performance achievement
Sales Trainee / Intern
ENTERPRISE RENT-A-CAR
12.2017 - 12.2018
- Achieved top seller status for weeks in assigned region
- Demonstrated outstanding sales and customer service performance resulting in being invited to an ELITE dinner where only the top sales leaders are invited to dine with the Vice President and other top executives of the company recognizing great talent and leadership
- Earned number one intern and also number one among full-time employees for months
Education
Bachelor of Science - Entrepreneurship
University of Tampa
Tampa, FL01.2018
Bachelor of Science - Business Management
Assumption College
Worcester, MA01.2013
College Prep Curriculum -
Common Wealth High School
San Juan, Puerto Rico01.2011
Skills
- Presentation skills
- Business analysis
- Business planning
- Staff mentoring
- Customer service management
- Performance improvement
- Human resources management
- Process improvement
- Training and mentoring
- Strategic planning
- Organizational development
- Business development
- Revenue generation
- Account retention
- Sales channel development
- Logistics coordination
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Self motivation
- Interpersonal skills
- Customer relationship management
- Conflict resolution
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Full Professional
Timeline
Business Consultant - GCS (Global Commercial Services)
AMERICAN EXPRESS
10.2023 - Current
Assistant Manager
Enterprise Rent-A-Car
12.2021 - 08.2022
Dispatcher
UNIQUE TRUCKING EXPRESS INC.
01.2019 - 04.2020
Sales Trainee / Intern
ENTERPRISE RENT-A-CAR
12.2017 - 12.2018
Bachelor of Science - Business Management
Assumption College
College Prep Curriculum -
Common Wealth High School
Bachelor of Science - Entrepreneurship
University of Tampa
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