Summary
Overview
Work History
Education
Skills
Timeline
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Diana Bustamante

Rural Carrier
Parrish,FL

Summary

Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes.

Overview

21
21
years of professional experience

Work History

Rural Mail Carrier

United States Post Office
Bradenton, FL
06.2004 - Current
  • Signed and received mail with signature requirements upon delivery.
  • Delivered mail and packages to customers on prescribed route.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked with customers to understand needs and provide excellent service.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Resolved problems, improved operations and provided exceptional service.
  • Exceeded goals through effective task prioritization and great work ethic.

Certified Nursing Assistant

Freedom Village Of Bradenton
Bradenton, FL
06.2001 - 06.2004
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Checked supply availability and laid out instruments for [Type] patient rooms.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

High School Diploma -

East Islip High School
Islip Terrace, NY
06.1992 - 06.1992

Nursing Assistant Program

Manatee Technical College
Bradenton, FL
04.2001 - 04.2001

Skills

Registered mail protocols

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Timeline

Rural Mail Carrier

United States Post Office
06.2004 - Current

Certified Nursing Assistant

Freedom Village Of Bradenton
06.2001 - 06.2004

Nursing Assistant Program

Manatee Technical College
04.2001 - 04.2001

High School Diploma -

East Islip High School
06.1992 - 06.1992

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Diana BustamanteRural Carrier