After being with DHR for 15yrs. I consider myself a Dynamic phlebotomist with extensive experience at Doctors Hospital at Renaissance, recognized for enhancing patient satisfaction through compassionate care and precise venipuncture techniques. Proven ability to streamline specimen processing and maintain HIPAA compliance, fostering trust and collaboration with medical teams while ensuring high-quality specimen integrity.
Work History
Phlebotomist
15 Years 8 Months
Doctors Hospital at Renaissance | 02.2011 - Current
Maintained phlebotomy equipment and reported issues to ensure reliable use.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Enhanced patient experience by performing blood draws quickly and efficiently.
Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
Phlebotomist
3 Years 5 Months
Lab Corp | 03.2008 - 08.2011
Collected venous and capillary specimens following strict patient identification protocols.
Documented specimen information accurately in laboratory records and systems.
Monitored collection areas and restocked supplies to support uninterrupted operations.
Assisted patients with clear instructions to reduce anxiety during phlebotomy.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Tracked collected specimens by initialing, dating, and noting times of collection.
Phlebotomist
22 Years 8 Months
Bio-com Laboratories | 02.2004 - 2007
Collected venous specimens following strict patient identification protocols.
Labeled, processed, and transported samples to maintain specimen integrity.
Verified orders and prepared collection supplies for efficient patient flow.
Followed infection control and safety procedures during all blood draws.
Lab Technician
3 Years 7 Months
Parkland Co. Hospital | 02.2000 - 09.2003
My duties were to recieve lab specimens, verify specimens were in lab on computer, process samples, distribute samples ready to be ran to corresponding departments such as chemistry, hematology, microbiology, immunology, blood bank, etc. I also performed duties such as answering phones & providing doctors with patient results. I also performed a duty on a transfer tube system where we would obtain the lab samples & distribute to the other employees working on the computer to verify samples in lab.
Education
Diploma - Medical Assistant Program
South Texas Vocational Technical College | Weslaco, TX | 10.1999
High School Diploma
Progreso High School | Progreso, TX | 05.1998
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Venipuncture expertise
Blood collection techniques
Specimen labeling procedures
Blood culture collection
Data entry
Specimen preparation
Paperwork processing
Pediatric phlebotomy
Sample storage
Geriatric phlebotomy
Certification
American Allied Health National Certification for Phlebotomy Technician (CPT(AAH) Exp. 10/27.