Fabian Brown
Huntsville
Summary
Dedicated professional with a proven track record at Tidal Wave Auto Spa, enhancing guest experiences and facility cleanliness. Leveraged strong organizational skills and a team player attitude to significantly improve service quality. Excelled in maintaining hygiene standards and resolving customer complaints, demonstrating reliability and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Attendant
Tidal Wave Auto Spa
03.2024 - 12.2024
- Fostered a welcoming atmosphere with friendly interactions and attentive service.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Delivered exceptional service by greeting guests and providing assistance as needed.
- Enhanced overall guest experience for patrons by maintaining cleanliness and organization in the facility.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Completed extended shifts involving considerable physical labor.
Custodian
Phenix Janitorial
04.2021 - 07.2023
- Performed daily sanitation tasks to reduce germs and maintain health standards.
- Updated safety signage to inform others of wet floors or hazards.
- Collected and disposed of trash by following proper disposal procedures.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Education
Bachelor Of Computer Science - Computational Science
Sam Houston State University
Huntsville, TXSkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Guest relations
- Organizational skills
- Cleaning procedures
- Complaint resolution
- Incident reporting
Timeline
Attendant
Tidal Wave Auto Spa
03.2024 - 12.2024
Custodian
Phenix Janitorial
04.2021 - 07.2023
Bachelor Of Computer Science - Computational Science
Sam Houston State University
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