Fabian Casillas
San Bernardino
Summary
Management professional with 11+ years of progressive leadership experience in high-volume 3PL warehouse environments. Proven ability to lead large teams, optimize operational workflows, and uphold high standards in customer service, order management, shipping/receiving, productivity, quality, inventory control, and safety. Strong background in SAP/WMS systems, process development, cross-functional coordination, and continuous improvement initiatives.
Overview
2026
2026
years of professional experience
Work History
Senior Operations Supervisor
Ceva Logistics
01.2023 - 01.2026
- Supervised and developed a team of 42 associates across outbound, customer service, and order management functions
- Oversaw TL, LTL, and parcel shipment operations ensuring accuracy, timeliness, and customer satisfaction
- Led Amazon startup initiative by coordinating PIT trainer onboarding and training for 168 associates
- Supported SAP integration including system testing, workflow alignment, and cross-functional coordination
- Ensured Site Classification Assessment (SCA) compliance for Current Lighting through documentation, audits, and corrective actions
- Created and implemented new SAP processes and work instructions to improve operational efficiency
- Served as PIT trainer, promoting safety, certification readiness, and equipment proficiency
- Drove team development through manual process training, skill-building, and performance coaching
- Led Kaizen continuous improvement projects to streamline workflows and reduce operational waste
Inbound/Outbound Manager
CTDI
Rialto, CA
2021 - 01.2023
- Managed 23 associates across three shifts supporting three major accounts, including picking, shipping (FL & RL divisions), receiving, and cross-dock operations
- Developed KPIs for monthly reporting across receiving, put-away, and outbound functions
- Streamlined operational processes to maximize associate performance and productivity
- Restructured departmental workflows to strengthen leadership coverage and optimize associate responsibilities
- Cleared 40% of inventory and relocated materials offsite, increasing warehouse capacity by 80%
- Created work instructions and implemented a cross-training program to improve operational flexibility
- Delivered PIT safety training for new and current associates
- Identified and resolved critical issues in receiving processes, item master setup, and profit-impacting activities
- Retrained staff to align responsibilities with departmental needs
Operations Supervisor – GE Current Lighting
Ceva Logistics
Mira Loma, CA
01.2017 - 01.2021
- Developed KPIs for monthly reporting across picking, receiving, put-away, and cycle count operations
- Led a team of 40 associates supporting shipping, receiving, and material handling for the Current Lighting account
- Managed cross-dock operations including container offloading, sorting, and international distribution
- Provided customer service support including national shipment scheduling and distribution coordination
- Prepared manifests and documentation for hazmat and international outbound shipments
- Oversaw inventory control for three major accounts, including quarterly and bi-annual cycle counts
- Administered payroll hours and employee records
- Developed and implemented SOPs for outbound, inbound, and inventory control processes
- Delivered PIT safety training for new and current associates
- Maintained production spreadsheets tracking inventory, picking, and on-time shipment performance
- Planned and coordinated labor to minimize overtime and budget overages
- Utilized WMS and SAP for shipping, receiving, picking, staging, loading, and cycle counts
- Led daily shift communication focused on safety, production, and quality
- Maintained safety dashboard and workers’ compensation documentation
Supervisor – Order Management
Ceva Logistics
Mira Loma, CA
01.2015 - 01.2017
- Supervised 15 associates across three shifts supporting outbound operations, customer service, and export services for Microsoft
- Managed customer communication, production planning, transportation scheduling, KPI reporting, and customs documentation for international shipments
- Coordinated with multiple departments to ensure Microsoft service expectations and shipment integrity
- Created processes to maximize fulfillment rates during peak season
- Cross-trained clerical staff across multiple departments to support outbound operations and inventory research
- Developed SOPs for all clerical functions
Education
High School Diploma -
Valley View High School
Ontario, CASkills
- Leadership & Communication
- Cross-Functional Team Management
- Microsoft Office
- WMS Platforms (SAP, JDA, and others)
- Quality, Safety & Health
- Team Building & Staff Development
- 3PL Operations
- Bilingual: English & Spanish
Timeline
Senior Operations Supervisor
Ceva Logistics
01.2023 - 01.2026
Operations Supervisor – GE Current Lighting
Ceva Logistics
01.2017 - 01.2021
Supervisor – Order Management
Ceva Logistics
01.2015 - 01.2017
Inbound/Outbound Manager
CTDI
2021 - 01.2023
High School Diploma -
Valley View High School