Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Health Ambassador
California State University, Los Angeles
Los Angeles, CA
08.2023 - Current
Provided health education to peers on topics such as nutrition, physical activity, stress management, and mental health.
Organized and facilitated wellness activities and events.
Facilitated discussions about relevant issues related to student health and wellbeing.
Shift Leader
It’s Boba Time
Moorpark, CA
01.2024 - Current
Supervised and led employees to maintain productivity and customer service levels.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Delegated tasks to employees and monitored activities and task completion.
Maintained an organized work environment by delegating tasks to staff as needed.
Shift Leader
It’s Boba Time
Simi Valley, CA
06.2023 - Current
Supervised and led employees to maintain productivity and customer service levels.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Delegated tasks to employees and monitored activities and task completion.
Shift Leader
It’s Boba Time
Northridge, CA
08.2019 - Current
Resolved customer complaints promptly and professionally.
Supervised and led employees to maintain productivity and customer service levels.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Associates of STEM -
Los Angeles Pierce College
Woodland Hills, CA
12-2022
Associates of Behavioral Science -
Los Angeles Pierce College
Woodland Hills, CA
12-2022
Public Health
California State University - Los Angeles
Los Angeles, CA
Skills
Active Listening
Effective Communication
Adaptability
Customer Service Management
Problem-Solving
Good with software programs: Word, Excel, Powerpoint