Fabian Encina
Doral,FL
Summary
Dynamic and results-oriented professional with a proven track record at Dunkin' Donuts, excelling in inventory management and customer service. Demonstrated leadership by enhancing team efficiency and fostering a customer-centric environment. Skilled in quality control and problem-solving, significantly contributing to increased customer loyalty and operational excellence.
Overview
3
3
years of professional experience
Work History
Team Member
Dunkin' Donuts
06.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Organized store shelves to display most attractive inventory.
- Boosted overall efficiency by assisting with inventory management tasks such as receiving deliveries, rotating stock, and updating inventory records.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
Customer Service Cashier
Express Optic
03.2022 - 05.2024
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Education
Associate Of Business Administration - Business Administration And Management
Miami Dade College
Miami, FLHigh School Diploma -
Downtown Doral Charter Upper School
Doral, FL06.2024
Skills
Quality Control
Leadership
Patient
Problem Solving
Product Ordering
Customer Service
Inventory Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Dunkin' Donuts
06.2024 - Current
Customer Service Cashier
Express Optic
03.2022 - 05.2024
Associate Of Business Administration - Business Administration And Management
Miami Dade College
High School Diploma -
Downtown Doral Charter Upper School
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